arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 2765 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2765 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

7.3 Tat T.
Singapore
August 26, 2014
best location
location food and service

9 Clement C.
Canada
August 25, 2014
Excellent hotel, loved to stay here again next tim
Facilities, Bar, Service

9 sathiyaa T.
Singapore
August 23, 2014
Beautiful hotel
The hotel and the staff
The hotel was beautiful , spacious and clean. The hotel breakfast was not too shabby but not the best. However, the lcoation of the hotel was the only minus point. It was too far away from shopping, nightlife etc. And quite inaccessible

2.3 Yuen F.
China
August 22, 2014
bangkok -best hotel
staffs are very good and nice, location is good , room is very big and also clean
very good hotel

9 Duncan D.
United States
August 20, 2014
Luxury for less
The best things are the room quality/size, and the beauty of the overall property
Our room felt like luxury for the price, to be in an inner city location. The staff was consistently helpful, but a few folks came across as a bit arrogant. We also had most of the staff be incredibly helpful and friendly. Don't miss the gift shop on the first floor, they have wonderful jewelry and exceptionally helpful staff. Don't miss at least getting a drink at the Moon Bar even if you don't go for dinner.

8.7 Sze H.
Malaysia
August 19, 2014
Very Welcoming
Friendly Staffs, Clean and comfortable
Great Hotel but need to walk abit to enjoy local food. Friendly staffs and clean rooms. Swimming pool is consider small but overall is quite good experience. Hotel Shuttle using tut tut but can only fits 4-5 person at a time. So don't consider free shuttle when you book this hotel. It should be a bonus. We will definitely come back again. I feel relax and enjoy.

9.7 Lovely S.
Thailand
August 18, 2014
Nice and good location
Nice and good location and friendly staffs
Nice and good location Nice and good location and friendly staffs Nice and good location and friendly staffs

9.3 Marc D.
United Kingdom
August 15, 2014
2 days at the Club Room
Moon Bar- Room Size- Club Lounge
Booked in 2 nights in the Club Room, big and spacious. Very much liked the 19th floor Club lounge for dedicated check in/out and complimentary buffet. I basically visit this hotel ofetn for the Moon bar on the roof and felt like trying the hotel itself too. Very nice staff

9.3 Joonghee P.
South Korea
August 15, 2014
good quality of room condition
large, clean and kind

9 Chee N.
Singapore
August 14, 2014
Luxurious and a good respite from the Bangkok buzz
Well designed room, good breakfast selection and hotel amenities
We stayed in one bedroom suite and had access to the club lounge. The canapes and free flow drinks were adequate and we spent some time relaxing at the lounge, overlooking the Bangkok's city. The breakfast was served in the same area, and the selection was almost similar to Romsai, although I did notice better coffee was served at the club lounge. And we get eggs done different ways too. The rooms were well appointed, and all the trimmings were of consistent good quality. The daily gifts and incense/aroma oil were a nice touch. We went to Moon Bar and although the view was spectacular, the place was just way too crowded and too overpriced. But do go up for a look nonetheless - you'll enjoy it. Our only bugbear with Banyan Tree Bangkok was the inconsistent service. Some staff at the concierge were not well trained to handle guest queries, while one club lounge waiter provided service totally not befitting of the Banyan Tree establishment at all. That being said, such experiences are just isoloated incidences that our overall good experience more than made up for. So yes, I would stay in Banyan Tree Bangkok again in future.