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Excellent 8.5
Based on 2820 reviews

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Excellent



based on 2820 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.3

Syed R. from Pakistan
Business travelers
Stayed one night in August 2014
Chagne the Staff and let the guests enjoy
Food & Entertianment on the roof (59th Floor)
It was OK. When I checked in I asked for a late check out, and the person at the front desk said, that they were fully booked so not possible, after the process of check in completed I asked for a later check out again, and he said that if I paid I could stay extra few hours for half the room rate. I said if you are FULLY BOOKED how can you give me extra hours. if you are fully booked, then I cant stay extra with or without paying extra. Next morning I went to the front desk and asked someone for a complimentary late check out and they smiled and gave the late check out to me :) change the person on the front desk.
Reviewed August 11, 2014

mark W. from United Kingdom
Families with older children
Stayed one night in August 2014
Disappointed
Views from the room and the roof top restuarant
Had to wait in reception to book in the process was long winded and slow. The staff were polite and friendly but did lack understanding when speaking in English. The room was nice, bed v comfortable. No hot water in the morning for a shower though (5am). The roof top restuarant was an experience, fantastic setting and views. Staff again very polite and friendly. BUT the costs were hideous and this was not reflected in the standard/ quality of the cuisine. It was very average indeed and did not justify the very high tariffs! Each course was explained when served, but this was a poor attempt to be upmarket and did not work, as the waiter struggled to describe the meals correctly. We would not stay again. Shame, the management are too greedy. Were glad we staying and have done it, as it were, but it's not as good as the other, cheaper Bangkok hotel that we stayed in.
Reviewed August 10, 2014

Yvonne L. from Singapore
Couples
Stayed one night in August 2014
Relaxing stay
Resort feel, amazing staff n worth a visit
Lost of words... Will come again
Reviewed August 09, 2014

Ping L. from Singapore
Families with older children
Stayed 3 nights in July 2014
Great Hotel To Relax
Spa Food Relaxation
Rooms were superd with great view of the city sky line with great food and spa.
Reviewed August 04, 2014

Jilpa P. from United Kingdom
Business travelers
Stayed one night in January 2014
great
great
great
Reviewed August 02, 2014

Andrew W. from New Zealand
Couples
Stayed 2 nights in October 2013
Great stay
Location, roof top setting, rooms
Great place to stay
Reviewed July 30, 2014

yin W. from China
Couples
Stayed one night in July 2014
nice envirobment
good service, staffs are really helpful, nice bath tub
nice hotel, nice service, breakfast, tea and happy hour are nice
Reviewed July 21, 2014

chae L. from South Korea
Solo travelers
Stayed one night in June 2014
so nice
clean. good food. kind
so gooooooooooood
Reviewed July 21, 2014

TaiHong H. from Malaysia
Families with young children
Stayed 3 nights in July 2014
Nice room and dining place at top floor.
Vertigo restaurant, room comfort and friendly staffs.
Happy, Comfort and convenient Taxi services.
Reviewed July 18, 2014

Wai T. from Hong Kong
Solo travelers
Stayed 3 nights in July 2014
good
spa, food, friendly staff
Reviewed July 11, 2014