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Excellent 8.5
Based on 2785 reviews

Recent customer comments

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based on 2785 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Matt R.
United Kingdom
May 25, 2014
An outstanding break from the kids.
An upgraded room Executive lounge Rooftop restaurant
Outstanding. It was a little piece of luxury for us and a great way to wind down, away from all the trouble in Thailand.

Mee W.
May 24, 2014
Nice but kinda out of our expectation
Big room good service nice sky bar
Overall is nice and banyantree seems bit old but well everything is up to standard.

chris B.
South Africa
May 21, 2014
Hmmmm, what was once a 5* master, is now dated and aging
I am biased towards the banyan group. I've been using their hotels across the globe since I discovered them 20yrs ago and aspired to be able to afford them. So imagine my disappointment at this aging master. It was agreeably priced, but having first stayed the prior nights at Siam Kempaninski, the Banyan looked aged and pedestrian. Even 4*. So sad. But WORST of all, they closed the pool at 9! No matter what kind of night you enjoy in BK, you will come back incredibly hot and bothered and in need of a swim. Well sorry for you - no amount of cajoling, begging and name dropping the group's owners helps. Again, after the SK's spectacular poolS, this contrasted the Banyan just awfully. If you can afford better, rather spend the extra. Oh, and btw, breakfast costs an extra THB720 per head. Add that to your rate comparisons. Tacky little trick I haven't come across before in many years of travel... PS: avoid rooms __01 and __02: they are close to the lifts which sound like a subway

Tsz Y.
May 18, 2014
Amazing hotel!!!
Great room, great spa, great stay
Everything with Banyan Tree Bangkok was amazing!!! You will not regret staying here!!!

Assam E.
May 16, 2014
comfortable room
location, room, comfortable bed
the room was high standard and comfortable

South Korea
May 13, 2014
great sweet room
good location, great room, good restaurant

May 11, 2014
hotel not very well maintained
great customer service, attentive staff, peaceful environment
Good experience with all staff in the hotel but hotel needs refurnishing

Yu W.
May 09, 2014

Chow W.
Hong Kong
May 08, 2014
Good Location, Staff is really nice, Breakfast and the snack at Lounge is good

Andrew N.
United Kingdom
May 08, 2014
Excellent!!!!!! We would stay there again.
The room was amazing, large comfy bed, big modern clean bathroom, excellent living area. Food and staff was good. The staff spoke very good English and made our stay stress free.
Our stay really was excellent. Everything from check in, the room, club lounge, staff, restaurants, bars, spa, gym, to check out. The Banyan Tree service was excellent. The staff spoke very good English and could not do enough for us.