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Excellent 8.5
Based on 2765 reviews

Recent customer comments

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based on 2765 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

7.6 Yuen C.
Hong Kong
April 05, 2016
Renovation needs to be done on the lower floor roo
Staff are very helpful, appreciate the service at the 19th floor lounge.

8 Royce M.
Hong Kong
April 03, 2016
Our vacation
Did not start well as the room we booked with Agoda was with 3 beds, 2 singles and a double. We arrived to be told only one bed in the room. Might have happened when I opted to have breakfast included Banyan tree was excellent but wanted to charge extra for beds, finally accepted a compromise of 1 room suite at an extra charge with extra bed. First time used Agoda and will revert to other online booking systems as never had a problem with wotif for example Pool is small and very crowded Vertigo and Moon Bar excellent, staff generally excellent

9.6 Francesca C.
United Kingdom
April 02, 2016

8.8 Jacqui D.
March 25, 2016
Highly recommend staying at Banyan.
Loved every minute of our brilliant stay at this 5-Star Bangkok Hotel. Their attention to detail and product offers including restaurants, incredible rooftop bars and breakfast selection were great - highly recommend it!

9.2 DAE I.
South Korea
March 23, 2016

8.8 Paul F.
March 20, 2016
A wonderful hotel!!!
I haven't been to this hotel for 20 years, but last week we spent one night at the Banyan Tree for my girlfriend's birthday, so I spent a lot to give her a wonderful experience with some pool time, spa and dinner up at Vertigo Grill. The quality of service and the aura of this hotel is definitely still there, thank you...

8.4 Christine H.
March 20, 2016
Staff were wonderful
Sink in the bathroom leaked. Otherwise, it was a very nice property.

Saudi Arabia
March 15, 2016
Service, service

9.6 Darren M.
United Kingdom
March 11, 2016
The Banyan Tree made us feel very welcome and special. It was an amazing stay and great way to end our honeymoon. Thank you

8.4 Yuxi C.
March 08, 2016
Nice and spacious rooms
Breakfast could be improved. Spa was good although a little expensive.