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Excellent 8.5
Based on 2818 reviews

Recent customer comments

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based on 2818 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.3

Gilles B.
May 05, 2014
Top-class hotel, ideally located for shopping
Marvelous Club option with a fantastic breakfast, the view, and the bedrooms
Our stay was fantastic, great staff, beautiful Club suite, fantastic breakfast and complementary evening drinks

andrew B.
April 30, 2014
Very nice hotel with great food.
Location, rooms, food
I stayed here because its close to the Australian Embassy. Its a very nice hotel with great service and food. I would definitely stay there again.

Chi L.
April 29, 2014
Well equipped room and helpful staffs!
Very thoughtful and friendly hotel, nice roof top bar, well designed and clean room
My flight was delayed so when I arrived it was close to 9pm. The check in counter was very thoughtful and tried to arrange me a spa session or manicure in last minute. Although they didn't make it, I can feel the friendliness. The hotel is very close to a night market, and the roof top bar is very nice.

michel F.
April 28, 2014
Club Room.

Philip W.
United Kingdom
April 27, 2014
Wanted more from a Suite
Price, location, Size
Had a nice stay but wanted more. Maybe the banyan tree has become a bit dated in Bkk

Scott D.
United Kingdom
April 26, 2014
Beautiful suite at very reasonable price
The Suite, restaurant, club facilities
Stayed here on the evening that we legalised our marriage having had the cermony a few weeks earlier in Phuket and then travelling around the Philippines. Wwe've stayed in some of the worlds best hotels and the suite was up there with some of the best city hotels we've stayed in. The quality of the room with access to free drinks and food at the club lounge would cost 2 or 3 times the price back home in Dubai. The swimming pool was small but uncrowded. We had dinner on the roof and we found the food very good but not comparable with top restaurants in Dubai. The view made the meal though. All in all,it will remain a highlight of our wedding travels and we will undoubtedly return in the future.

Andrew S.
New Zealand
April 26, 2014
Great hotel, reasonably priced in BKK
Price, Location, Room Size
I really enjoyed the Banyan Tree Bangkok. I had not stayed here before but had previous experience at the Banyan Tree Phuket. Given the dramatic difference in prices I was dubious on what this was going to be like. I booked a premier king room city view... and well I had my expectations exceeded. There was plenty of space here, I always like a room with separate living and sleeping spaces. While not huge it was just right for my partner and I given we were not in the hotel all the time. It's location is very handy to Silom Road (easy walking distance) and plenty of street eats around this area. The BTS and MTR are also not far from the hotel and if you want immediate air conditioned transport... just walk out onto the street as there are plenty of cheap taxis passing. Don't get into the ones the hotel arranges or the ones parked street side as they are likely to overcharge foreigners. Highly recommend this hotel!

Peter S.
April 25, 2014
A top quality hotel with great friendly staff.
The Club Lounge and the roof top bar.

Chan S.
Hong Kong
April 24, 2014
This is very nice hotel with very big room
many good restaurant in hotel/ top bar with very good view and feel/ very nice room
Room is very big and nice. High quality restaurant in Hotel. Top bar with very good view and feel. You can eat or only drink with your friends is really cool. Very good spa in Hotel too. It's so nice to stay for business/ family/ relex.

lenca B.
April 23, 2014
Excellent service, luxurious stay
Bathtub with selection of aromatic oils, centrally located, luxurious city hotel
Banyan Tree maintains its luxurious touch, excellent service (the spa and gallery employees I spoke to were obviously very happy in their jobs and empowerment by Banyan Tree) - indeed, happy staff, happy guests. Kudos to your living out your CSR success!