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Excellent 8.5
Based on 2785 reviews

Recent customer comments

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based on 2785 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Suet C.
Hong Kong
July 31, 2013
No Comment on this
No Comment on this
this is a clean and neat hotel with good service. however the swimming pool is a bit tiny and the location is not good as I need to walk through a dark alley to the BTS station

Kris B.
July 31, 2013
Loved it!
The views are amazing. Service was brilliant. Get what you pay for!
Great! Loved it. Maybe a bit far from the action, but that in itself is a positive. We will stay there again for sure! Hopefully next time without the kids....

Matthew B.
United Kingdom
July 30, 2013
Great value for high end we stay in executive.
Good service, executive lounge, spa.
We stayed in executive one bedroom suite - excellent! Large bathroom with double sink, super king bed and separate lounge. We enjoyed the executive lounge facilities worth paying for.

Sophia H.
July 29, 2013
Enjoy with the first class services
Service, City View and mini bar
It is great... and see the nice city view in anytime. But i dun like the design in the room. It quite a lot cabinet. I dun think tourist have a lot of thing to put in the cabinet. It waste the space in the room.

July 27, 2013
The best hotel during my trip
Cleaniess, special Banyan fragrance, good location
The best hotel I have ever enjoyed. Definitely come again and recommend to everyone

John J.
July 26, 2013
Good but lacked character
Roof top bars, great breakfast.
It was an average to good 5 star hotel. Good breakfast - Western and Asian selection. The room felt a little dirty but I am being very picky (stain on one of the chairs and the room seemed a little damp but could have just been the incence). Shower flooded like many in Thailand. The staff were very friendly and helpful, especially one of the concierge guys that help me plan my day.

Cornelia S.
July 25, 2013
superb staff, great food and beaut room
size of room. breakfast and staff
would give this hotel 10 out of 10. Great food, great service so clean and a lovely large room. Cannot fault anything. Would go back and definetly recommend to others

chaio K.
Hong Kong
July 24, 2013
Hotel with business & spa
Restaurant , spa, gift shop
Banyan tree was a nice experience for restaurant especially for the roof top restaurant and Moon Bar, the Spa is excellent and very professional, Beef very tender and tasteful even which is very thick, I will go for other Banyan Tree for sure.

Dongwon P.
South Korea
July 24, 2013
Friendly staff, large spacious luxurious rooms
breakfast buffet, all day club lounge access, large rooms
we traveled with 16 month baby, mother and wife together and the stay was superb. staff were friendly and the club lounge access all day provided food, alcohol for free. the kids playground kept our boy busy and fun. moon bar and vertigo restaurant on the roof top 60th floor is stunning.

yip F.
July 21, 2013
very nice location
good location, acceptable rate and good customer services
very decent customer service with chill drink on arrival. roof top restaurant which enjoy the night view of bangkok, and spacious room and quite.