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Excellent 8.5
Based on 2763 reviews

Recent customer comments

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Excellent



based on 2763 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

7.3 Po P.
Hong Kong
June 27, 2013
Nice
Great to stay
It is a lovely hotel and staff are friendly. Perhaps just the language skill need to be improved.

8.3 CHIHAO S.
Taiwan
June 27, 2013
Convinent Location and really good Thai restaurant
Good location, good view and great restaurant
Stayed in the highet floor with very good city view. The hotel is located at the CBD,very convinent to biz travelers. Had dinner at Saffron, the Thai restaurant, with delicious food and very good experience.

8.7 Xin S.
Australia
June 26, 2013
Fantastic city view! Very comfortable room.
City view, clean and comfortable, friendly staff
Very comfortable stay. Superb roof top restaurant and bar. Very friendly staff.

6.7 Richard K.
United States
June 26, 2013
Adequate for the purpose
Roof top bar, pool and location
The hotel is located in a busy area of Bangkok and central enough to shopping and nightlife. The rooms are spacious and priced reasonably. The rooftop bar is excellent gathering spot and the Thai restaurant Saffron was exceptional. My bad experience started when I mistakenly booked the room for the week after I was to be there. When I arrived to drop my bags at 7am they quickly found the reservation and informed me they would contact Agoda and resolve. When I returned in the afternoon they said the Agoda quota had been reached and I would need to pony up ~$300 a night. After some negotiation they offered a discounted rate of $240 a night and said that was the best they could do. I logged onto Agoda from the lobby wifi and found the identical room for the identical price I booked at $130 and pointed this out. They quickly reverted their position, apologized red faced and offered me free breakfast for my stay. It was clear they didn't contact anyone and were just trying to pillage my wallet. On check out the staff was explaining a similar situation to another customer extending his stay and were visibly perturbed when I suggested he log into the wifi and check Agoda for better prices than what they were telling him. Decent facility but be weary of their customer service practices. Will return for the amenities but won't be staying at the hotel again.

9 Chlore T.
Hong Kong
June 26, 2013
A comfortable table with attentive service
Room, staff, cleanliness
We stayed in a suite and we were well attended by the staff. The room was cozy and nicely decorated

8.7 Charlie Y.
United States
June 24, 2013
beautiful hotel with nice comfortable rooms
style, design, luxurious comfort

9 Chatkawin L.
Thailand
June 24, 2013
Great Room and Rooftop Restaurant
Quite Environment and Great Spa
The Stay was great only drawbacks is there aren't any convenient store around

9 Sherman L.
Hong Kong
June 23, 2013
Busy traffic
Comfortable, food are very good, services are very nice, huge room size
In terms of the hotel itself is very good and nice, however, the location is far away from the metro, not convenient. There is a lot of good restaurant in the hotel, like the sky bar which is very good can see the Bangkok city. The most disappoint thing is the swimming pool, unbelievably small...

8.7 Ricardo P.
Spain
June 22, 2013
Great
Comfortable, Facilities, Location

8 steven B.
United Kingdom
June 22, 2013
very comfortable, quiet and relaxing
clean, quiet and central
I enjoyed the room as it was large with good amenities as well as comfortable. The hotel has great staff that are helpful and willing to help with your needs. The hotel is situated close to the Paragon and Siam shopping areas as well as MBK etc. Access to local transport and sky train is also easy and not far. Overall a good clean hotel.