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Excellent 8.5
Based on 2783 reviews

Recent customer comments

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Excellent



based on 2783 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Michelle W.
Singapore
July 03, 2013
nice hotel
locations, spa
nice peaceful and nice spa

Regina C.
Hong Kong
July 03, 2013
Quite disappointed. Not good value for money
Good service
The two bedroom suite I stayed, probably was not used for a while, you could see dust everywhere. The hot water didn't work in the second bedroom, they fixed it twice and still didn't work properly. No view for my suite... Really didn't expect that kind of conditions for a luxury hotel of that rank. The interiors is quite dated as well. Service was excellent though.

Veronica A.
Malaysia
July 01, 2013
Very luxurious!
1.Club Room Cocktail. 2. Great rooms/suites. 3. Great Moon bar.
Staff very attentive! Should choose the club lounge. Got upgraded to 1 bedroom suite. most luxurious and beautiful. Sparkling Wine at the Club lounge cocktail!

Zoe T.
Malaysia
July 01, 2013
Tranquility in the city
Great service, Comfy Room, Great dining

KWAN L.
Hong Kong
July 01, 2013
Excellent service
Excellent SPA, great service, must-try breakfast
Their service is superb. Must try their breakfast and juice. The gym room is so spacious and well equipped.

TIM C.
Hong Kong
June 30, 2013
Good service, nice room
Nice crew, good room and comfortable room
The hotel is a bit far from the Lumphini station but can request for TukTuk service to the station by appointment, crews are nice and willing to help. The room are comfortable.

Brian P.
United States
June 30, 2013
Monumental design and exquisitely detailed
Design, Service, Restaurants

Wu S.
Hong Kong
June 29, 2013
Grand, spacious and comfortable; nice staff
Grand, spacious and comfortable
Everything is nice, the money is worth it. We had a very pleasant stay at the hotel and the hotel staff is so nice and helpful. We booked the club room and one-bedroom suite - very grand and spacious.

Robyn L.
Australia
June 29, 2013
Wonderful - I loved every minute of my stay
luxury, food and staff
I very was lucky to be upgraded with my room - I had already paid Club prices - $433 for two nights however when I was given the upgrade thought I really got value for money. I loved the hotel and would definitely return - will need to save up again though as it is expensive,

Tay G.
Singapore
June 29, 2013
Hotel with Great City View
Great City View, Large Bathroom,