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Excellent 8.5
Based on 2782 reviews

Recent customer comments

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Excellent



based on 2782 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

STEPHEN F.
United Kingdom
December 11, 2015
Great place
Location, room facilities, staff
Excellent place only one small thing, we got there late and wanted to go out but ended up waiting over 25 minutes for bags to come up, they had taken them the wrong room, but never the less the place is amazing and cannot complain

Alan W.
United Kingdom
December 11, 2015
Great little pool, but location wise is lacking
Pool, breakfast and room comfort
Loved our room, nice large tub overlooking city and separate shower. Bed was comfortable and breakfast was a nice buffet with large selection. Pool was good, not the largest pool but lots of sun loungers so we could enjoy the sun. Food at the hotel seems to be a little too expensive and due to its location it is really a taxi ride to most places. Hotel offers a complimentary tuk tuk to some places and BTS line but only on the hour. If it were a little more central we would stay there again.

Kam N.
United States
December 07, 2015
I love the service there
Clean friendly & professional
Excellent experience! We love it

Mark S.
Switzerland
December 07, 2015
Pleasant stay at well designed hotel
Staff food decor
Pleasant and efficient. Live lobby musicians were too intrusive and out of tune!

Chris E.
Singapore
December 07, 2015
Great little trip
staff, few little details in services were great, facilities
Great trip and stay, very happy to recommend. Hotel marginally worn in places but did not affect stay. Staff incredibly friendly and helpful.

catherine B.
United Kingdom
December 06, 2015
Lovely stay at banyon tree
Roof terrace was lovely but advisable to book in advance.

connie C.
Hong Kong
November 30, 2015
ok
old
old

connie C.
Hong Kong
November 30, 2015
convenient but old
service
old hotel and stylish

Nanopsorn S.
Thailand
November 24, 2015
Nice view, very nice staff, nice location
Staff is very nice , location is good , nice decorate room
Good location, nice room decoration, helpful staff ,

LOUISE W.
United Kingdom
November 20, 2015
Luxury
pool, staff, service
We stayed here for one night and wish it could have been more. From the moment we arrived the staff couldn't do enough for us. We were celebrating our anniversary and we were given a complimentary bottle of prosecco and a card on arrival. The room was fantastic and the extra touches such as incense sticks, a scented candle and bath salts. Lovely pool area although didn't see a lot of Sun due to the position and the surrounding tall buildings. Staff offered complimentary back massages and cold water and fruit. We decided as it was the last night of our holiday to dine at the vertigo rooftop al fresco restaurant. The views were stunning! The food was good however we felt a bit overpriced for what it was but we obviously paid for the views,you couldn't fault the waiting staff. We were given a special cocktail for our anniversary along with a complimentary photograph of us. Great value for money and we would definitely return