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Excellent 8.5
Based on 2765 reviews

Recent customer comments

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based on 2765 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

7 Jenny T.
November 22, 2014
Good relaxing treat
Good hotel, nice staff, great spa
Good stay, though location not be expected given it is meant for relaxation; good spa if you like good services

8.3 choon H.
United Kingdom
November 21, 2014
lovely hotel but a bit out of town.
Lovely staff, cleanliness and vertigo restaurant on the 61st floor which has a view to die for.
It was too short, would be better if we had more time.

8 Tan S.
November 21, 2014
Great service and room
concierge was very helpful, great room, nice pool
Awesome other than the limited food choices. The service staff were all very helpful and polite. We enjoyed the stay there.

8.7 Chartrak R.
November 18, 2014
Nice and cozy near the city center
Room, VErtigo Restaurant, the Moon Bar.
I love to staying there.

9.7 fraser B.
United Kingdom
November 14, 2014
Awesome place!
Awesome place, great service, great food
Really nice. Everything is as above standard as expected. If only its not so expensive I'd stay there more often

United Kingdom
November 13, 2014
Best hotel I've ever stayed in!
Service exceptional, attention to detail fantastic and rooftop bar and restaurant out of this world!
We ways stay in 5 star hotels but this one was one of the best, if not the best! The rooftop bar and restaurant was expensive but worth it! £50 for a steak and £14 for a glass of wine but compared to rooftop bars in Rome that is not expensive for the service you get and the view. Food was first class too.

9.7 Chuhwa M.
South Korea
November 13, 2014
best club room
clean, not too small, great clud lounge service

8 Helen D.
United Kingdom
November 12, 2014
Faultless stay in one of Bangkok's best hotels
Staff, facilities and outstanding food in the rooftop restaurant
From the moment of arrival this was a faultless experience; I enjoyed 6 nights at this hotel and would have liked to stay longer. The location is a little off the beaten track for anything except a few of the embassies but there is a free Tuk Tuk shuttle on the hour and taxis / tuk tuks are always on hand and inexpensive. Staff are friendly, helpful and attentive, even remembering your breakfast seating and newspaper preference. Leisure facilities are good, if you wanted to be very picky the pool doesn't get as much direct sunlight as some other hotels, but if you get there early you can certainly fry all day! Buffet breakfast is comprehensive and good quality, Saffron restaurant is slightly pricey but serves exquisite Thai food on the 52nd floor with fantastic city views. The showstopper is the Vertigo al fresco restaurant on the rooftop - amazing! I attended a function where the food was excellent, service impeccable and the views and ambience pretty unbeatable. Despite renovations to the reception area I would highly recommend the Banyan Tree, it's now my first choice for a hotel in Bangkok.

10 cyndi C.
November 11, 2014
cant say anything.. so damn beautiful. cant wait for the next stay in banyan tree

7.7 Karl M.
November 09, 2014
good spot
skybar, luxury, decent price
really enjoyed my self at this hotel... awesome skybar, great view ....