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Recent customer comments

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All reviews (2746)

Business travelers (295)

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Excellent
8.5
based on 2746 reviews
Hotel Condition/Cleanliness
8.9
Facilities
8.7
Location
7.7
Room Comfort/Standard
9.0
Staff Performance
9.0
Value for Money
8.3
Food/Dining
8.3

9.7 Antony W.
Hong Kong
December 18, 2013
VERY MEMORABLE
1. Very friendly and helpful staff 2. Very nice and large room; 3. Great breakfast (I mus have gained weight)
This is already my 2nd time staying with Banyan Tree Bangkok. The last time was about 10 years ago. I was worried before that the hotel might have been run down a bit, but I was so wrong. The hotel was still great inside and outside. The staff was even better than ever. I would definitely come back.

8 Merche V.
United Kingdom
March 10, 2014
Great!
Location, attentiveness of staff, amazing restaurant
The only thing I would warn about this great hotel is the not very clever position of the swimming pool, it doesn't get sun until the afternoon so you cannot spend the morning sunbathing.

10 Kai J.
Germany
December 17, 2013
A Banyan Treat!
the roof-top bar, the suite, the breakfast

10 Sebastien G.
France
December 15, 2013
High quality hotel nice moonbar
Nice sunset view, comfortable beds, attentive staff
We finished our backpacking trip to the banyan tree. A lovely hotel near lumphini fast access to the airport. We spend the sunset at the moon bar with nice cocktails and superb view to the city and the river. The breakfast is excellent as well. Excellent as a last night in bangkok.

10 Crisjonver D.
Philippines
December 09, 2013
We were treated like babies, only the best
They gave us the room in the 58th floor and it was just superb. I really love how it all goes - from check-in to check-out, everything was smooth. The food was awesome, too

8.7 TING-JIE C.
Taiwan
December 10, 2013
GREAT LARGE ROOM, FAST INTERNET
LARGE ROOM, BIG WINDOW, FAST INTERNET
GREAT EXPERIENCE, FAST INTERNET, LARGE WINDOW, HIGH FLOOR.

8.7 Kim H.
Australia
December 03, 2013
Club lounge a winner!
Club lounge, one bed suite, service in the lounge
3 night stay @ Banyan Tree for the room size, views and a comparison for my husband who spends most of his time in Manila. Blown away! Service was outstanding in the Club lounge. Nothing was too hard and I can be "one of those people" when experiences don't meet my expectations. Hotel is on the older side but recommend upgrade for club lounge- bubbles, snacks and breaky away from the masses. Let downs are the pool- too small but if you are in town for shopping then who cares. English of some staff is limited in some areas of the hotel(not lounge) I was quite surprised how little English some staff had. It made it difficult for some requests. Hotel is a good walk away from sky train but taxis are cheap and the walk helps take off the thai food kgs. Great meals at saffron with level 52views, make sure you ask for window view. Close by are Excellent restuarants Eat Me (yum) , Zanotti and Nahm.

10 James P.
United Kingdom
December 09, 2013
Amazing room with excellent service
very nice rooms, excellent service staff, very nice bar
We had an excellent stay - the club room was not ready in time so we were upgraded to a suite. Room was amazing and very comfortable. The living space was very large and all the accompanying amenities were beyond great. It was a very memorable experience and we will definitely be back.

8.3 James P.
United Kingdom
June 09, 2014
Beautiful Hotel
Clean, Big rooms, attentive staff
We have a wonderful time but food in the hotel is expensive.

8 Brija A.
United Kingdom
December 07, 2013
A touch of class
Rooftop bar, room and amazing city views
Excellent. We only stayed one night but it was perfect. We had a mini suite which was really lovely. Drinks later on were at the Moon Bar where we had the most incredible views over nighttime Bangkok