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Very good 7.9
Based on 5405 reviews

Recent customer comments

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Very good

based on 5405 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 7.9
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.7

charles G.
United Kingdom
December 04, 2014
Brand new hotel with all the latest technology in lighting etc in the rooms. The lift was good. Food a touch expensive, but well presented
This up market hotel ticked all the boxes, as location, comfort, cleanliness and value were to my satisfaction. Now, I have cycled all around Thailand staying at schools, wats, guest houses and decrepit hotels. I therefore treated myself when I visited Bangkok. As is my custom when I stagger into a hotel room my first priority is to hydrate quickly, so I usually quickly drink the complimentary water that hotels provide. Imagine my horror when checking out of this salubrious establishment I was presented with a bill for 250 baht for drinking bottled water. More money than I usually pay for a guest house in the country. So beware.

Marten N.
December 03, 2014
great location terrible restaurant staff
location, reception and bell boy
We arrived at 13..00 room was not ready, 1 hour later had lunch in the restaurant food was not very nice slow staff waited so long for some mayonaise that the food was cold. Checked in room 204 to find out a few hours later that ghere was mould in the room. Reception staff was very helpfull and changed our room to 601 nice room but very small shower. Breakfast was very very limited. We had some drinks in the bar before dinner again slow service! After dinner we came back to the bar were the staff told us they had no more wine by glass only bottles bar staff is rude and extremly unprofessional, we liked the hotel but weill never go back.

December 02, 2014

December 02, 2014
Very good

David A.
December 01, 2014
Good central location
Location, service and clean room
Overall stay was enjoyable. Only disappointment was the roof top restaurant was not open noteithstanding the sign stated it was open

Edzel D.
December 01, 2014
Staff makes accusation to hotel guest, very bad!
nothing really special on this hotel except for a good location
The stay is not really good. The hotel staff accuse me that I peeled the water label at the mini bar and ask me to pay for it and give me an option that in order for me not to pay, the staff asked me to just sign in a blank note pad paper. The staff is really a non sense. The Management should review their staff conduct towards customers. This is really a bad experience.

Wayne Z.
December 01, 2014
Best Western really "Best"
Location, comfort and value for money
Very pleasant stay, fast friendly check-in, spacious, clean, tidy room.

David M.
United Kingdom
November 29, 2014
Comfortable hotel in central location
Quiet, comfortable, central
This was my second visit and I was not disappointed. It has all the comforts but does not offer food. However, there are plenty of restaurants in the area so this is not a problem. Great hotel with friendly staff.

ingrid D.
November 28, 2014
Everything you need and a great location
location, amenities, rooms
Easy walk to both BTS and MRT. In the heart of Sukhumvit so great for shopping, nightlife, parks. 5 star hotel at 3 star prices.

Rosita A.
November 27, 2014
clean, friendly staff, good area
Very very happy