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Excellent 8.2
Based on 6695 reviews

Recent customer comments

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Excellent



based on 6696 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.6

Aaron V.
United Kingdom
January 23, 2014
excellent as always
fuss free, easy and no problems
our stay was comfortable as always and worry free. east shuttle to and from the airport

Aaron V.
United Kingdom
January 23, 2014
superb
easy, comfortable and worry free
great as always. Never any problems with our stay at this hotel

Aaron V.
United Kingdom
January 23, 2014
excellent as always
clean, problem free and airport shuttle
Nice, clean and problem free as it always has been with our stays at this hotel

Susan P.
United States
January 23, 2014
Staff unfriendly, unhelpful and limited room serv.
high speed wifi, clean room, decent breakfast
The staff was so unhelpful & ambivalent & I needed help because I had a horrible cough after just returning from Nepal climbing in very cold. I had to stay longer than I wanted because I felt so ill.

Nattapron L.
Thailand
January 22, 2014
Comfy room nice for one night stay.
Clean and comfy room, location and convience.
I came in past midnight, and waited 30 min for my room it was not ready. There is no view in my room, just a comfy bed and clean room. Good location only 15 min to the airport just stay for a transit to other city. There is no shopping or restaurant near by, happy to stay again.

Catherine H.
United Kingdom
January 21, 2014
Nice rooms but poor service and restaurant
Free shuttle bus to airport and rooms
We only stayed 1 night before our flight home. The hotel is nicely decorated and seems to have lots of facilities (although these were shut when we arrived so don't know what they are like). There is very little around the hotel which is to be expected I guess for an airport hotel. The problem we had was the service in the bar/restaurant. Service is incredibly slow, taking almost an hour to get food and when it did arrive it was cold. The food/drinks are also very expensive especially given the service received. There were also a lot of Mosquitos in the bar area.

William Y.
Australia
January 21, 2014
Excellent overnight stay, fast efficient transfer
Fast and efficient transport from/to airport, superfast check in/out,superb quiet room well appointed with everything from tooth brushes to coffe, Clean and comfortable
Exceeded my expectations greatly. The Hotel site said no available rooms but was able to secure through Agoda without problem.

Edith O.
United States
January 21, 2014
Overnight stay to catch an early morning flight.
ok.
The stay was good. IT is close to the airport and the staffs are friendly.

Susan P.
United States
January 21, 2014
woman staff unfriendly, unhelpful & ambivalent.
wifi, airport shuttle, clean room
i was made to feel stressed because i needed help on several things; one of which i was sick from climbing in the cold in nepal and the women at desk were simply unwilling t5o help or care. since it is difficult to find any english speaking people in this middle of nowhere place i needed the people at hotel & they simply refused to bother. i will never again stay at this hotel. after all who says they are 3km away from airport when it's more than a 20 minute drive.

Jessica R.
Sweden
January 20, 2014
Close to airport, perfect standard
great food, nice pool area, free airport shuttle
Great hotel, as every Best Western Hotel I ever stayed at. The restaurant offers great salad buffet for lunch. Nice pool area.