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Excellent 8.2
Based on 6731 reviews

Recent customer comments

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Excellent



based on 6731 reviews
  • Cleanliness 8.8
  • Facilities 8.2
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.2
  • Food/Dining 7.6

KOUSHIK D.
India
July 21, 2013
good
perfect
nice.

M S.
Canada
July 21, 2013
Convenient place to stay near the airport.
proximity to airport, free shuttle, clean rooms.
Decent enough place at a reasonable price close to the airport. the free shuttle leaves regularly. rooms are clean.

John C.
Australia
July 21, 2013
Great Property - well orgainsied
Ease of use - close the the BKK airport
Its a great property, had to tip the taxi a little as he had waited for a passenger at the airport -so expect to pay a little for the convenience. The restaurant was excellent - large but very professional - good size rooms and staff very helpful the transfer back to the airport was free on time and easy

Moshe P.
Israel
July 20, 2013
Convenient for airport connection
Airport shuttle, clean room, llocation near the airport
The hotel is not far from BKK airport and the free shuttle takes approx 15 minutes to get there.

tony H.
New Zealand
July 20, 2013
very very good
service free shuttle nice music
consistantly good everytime we stay here will stay again

Subramaniam K.
United Kingdom
July 17, 2013
disappointing hotel lacking the five star features
Closer to airport but not close enough, good landscape, good ala carte dining
Not close to airport, poor selection of buffet, outdated hotel facilities, lack personal touch

John M.
United States
July 15, 2013
Short stay in airport hotel
Clean room, good staff, decent food
The hotel is much further than the 2.5km advertised, at least a 20 minute drive. Not a cheap hotel for this area at all, but clean room and good staff.

Katharine R.
United States
July 15, 2013
Nice place to stay, but nickel and dime attitude!
Close to airport, comfortable room, friendly staff
They stay was almost perfect until it came time to check out. After spending two nights there, and LOTS of money in the overpriced (and underwhelming) restaurant, I was presented with a face cloth that the staff claimed came from my room, and had a dark stain on it that they couldn't wash out. I have no idea if this was from my room or not, but they charged me for the face cloth! I couldn't believe it--seriously? The facecloth couldn't have been more than a few dollars, compared to the hundreds that I spent at the hotel over 2 days--it left such a bad taste in my mouth--terrible hotel policy, I felt badly for the staff who apologized profusely that they had to follow hotel policy and charge me for the facecloth... it was ridiculous. I travel to Thailand regularly, and have stayed in this hotel many times without problem--but this incident makes me feel so nickel-and-dimed that I will seek other accommodation in the future and not recommend it to others.

Roger O.
United Kingdom
July 15, 2013
A luxurious airport stop-over
A clean and comfortable room with the added bonus of Spa facilities
A very pleasant Airport stop-over! The hotel staff were efficient and rooms clean and extremely comfortable. The free shuttle service operated by the hotel also worked very well. After travelling in excess of 11 hours, to sit by the pool followed by a massage and then dinner was so relaxing and I will definitely be returning next year!

Chetna S.
United Kingdom
July 14, 2013
Great hotel for easy access to the airport
Service, cleanliness and Location
This hotel has great airport location as I was only in Bangkok for a one night layover. Service was efficient at check-in and the room was lovely!