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Excellent 8.2
Based on 6660 reviews

Recent customer comments

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based on 6660 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.6

7.3 Dennis S.
United Kingdom
June 04, 2013
A bland, impersonal hotel but very comfortable
Efficient staff, nice room and a shuttle bus to the airport
It is a large, featureless hotel with no nearby nearby attractions. The room was comfortable and as we had an early morning flight and t was near the airport it suited us for an overnight stay.

9.3 Kyle M.
United States
June 03, 2013
Perfect for a brief stay and an early flight
Food, Pool, Airport Shuttle
We had a great time for our brief stay and an early flight. We checked in at 3 pm, were given free drink voucher, concierge service of our luggage to our room, took a tour of the hotel grounds, went swimming in the pool, then went to dinner. We were pleased to learn that they had a child crib (which they called a child cot) for our 11-month-old. We checked out at 4 am, just in time for our shuttle to take us on the 15 minute drive to the Suvarnabhumi Airport for our 6 am flight. Great experience for a very affordable price.When you read "Best Western" don't think of the basic US experience...think of a premiere luxury hotel.

8.3 Iris K.
June 03, 2013
Clean airport hotel, good quality/price level
20 min. from airport, quick check-in and check out at 5 am in the morning, attentive, good English speaking staff, clean and nice rooms.

8.3 Patricia H.
United Kingdom
June 02, 2013
comfortable hotel that met our criteria
location, friendliness, comfort
We had one incident when a airport transfer was organised on booking the hotel and details of flights emailed to them. The shuttle did not arrive to transfer us to the hotel and we were informed by them that our details were not received, all very unfortunate

5 Masahiko K.
June 02, 2013
close to the airport
airport access, close to my business meeting point, quiet
It's nice to utilize free shuttle buss service onto the airport.

10 Roger W.
United States
June 02, 2013
Great stay, staff is always helpful.
Close to airport, big rooms, and excellent staff.
The shuttle was not available when I came into the airport. Nobody was there from the hotel so even though I had paid for the shuttle I had to take a taxi to the hotel.

8 Iain S.
United Kingdom
June 02, 2013
A friendly encounter.
Friendly, helpful and kind staff.

6.3 Paul S.
United States
May 31, 2013
Beautiful building but still a 2* hotel
Attentive staff
The building is nice but this is still a 2* hotel. Far from airport, very poor quality sheets & towels. I won't stay here again.

7.3 Kenny T.
May 31, 2013
Really value for money Airport hotel
Shuttle service , location , staff
Overall good though short . Everything was ideal for travelers needing an airport hotel as the location removes any traffic concerns ( 20mins)

8.3 Hans D.
United States
May 29, 2013
Professional, friendly, clean, and comfortable
Clean, comfortable, somewhat close to BKK