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Recent customer comments

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based on 6629 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.5
  • Value for Money 8.2
  • Food/Dining 7.6

9.7 Pamela H.
February 20, 2013
Lovely Hotel Large Room Great Airport Transfeer
Close to airport with hotel pick up & drop off
I was picked up from the Airport & taken back whick was great. the location of the pick up was easy to find & I was kept up to date with when the transfer would arrive which was not long after my arrival in Bangkok. Hotel dining room menu had lots on it & was opened late. Wifi in room worked very well and was fast.

7.7 Trevor M.
South Africa
February 20, 2013
Conveinient hotel to the airport
Close to the airport for early flights
Easy check in. Room clean and comfortable. Other facilities were acceptable and good.

9.3 Richard H.
United States of America
February 20, 2013
Only one hour of Internet
Very nice hotel
I have enjoyed thins hotel on many occasions but unfortunately they changed there Internet policy to limiting access to one hour. I will probably not stay there in the future

6 jasper E.
United Kingdom
February 17, 2013
20 minutes from airport
Big rooms
While the hotel itself is well appointed, it is 20 minutes from the airport, which is not great. The rooms are fine, however, and very spacious. The food, on the other hand, is appalling and completely overpriced. The coffee is even worse

9.3 Nguyen T.
United States of America
February 18, 2013
Excellent location near airport
Great airport transfer service, decent breakfast and dinner options
Stayed at hotel to catch early flight next day. Room was spartan but comfortable. Huge and modern facilities. Decent options for breakfast and dinner, though only one restaurant available onsite and not many options in the surrounding areas. Professional and friendly staff service and efficient airport transfer.

4.3 Amy B.
United States of America
February 18, 2013
OK transit hotel
OK transit Hotel
OK hotel for a quick transit, we tried to walk around the hotel, no shops or restaurants nearby, also we noticed that most of the guests were placed on the 3rd floor, maybe it is very convenience for cleaning, but at night it is very loud when guests coming back and slam their doors, I would not stay there again.

8.7 cathy K.
United States of America
February 20, 2013
Finally a good hotel near the airport
really clean and quiet and more or less up to Western standards
so hard to find a good hotel near suvannabhumi airport, but this hotel was a pleasant surprise .although more than i am used to spending, i felt it was completely different from the lower class hotels and thus worth the extra money for the extra quiet, classiness and comfort. you can really get a good nights sleep before an early morning departure, if that's important to you.

8.7 rafael A.
February 25, 2013
Fantastic Customer Service
Had a nice relaxing time in the hotel following a trip to Indonesia. Although the room was rather tiny, it was clean and well-maintained. Bathroom was nice. Above all, the staff at the dining and concierge were superb in attending to our needs. The two Malaysian pair who worked the night shift were fantastic and so accommodating - going the extra mile to make sure we got the food we wanted. I will come back to this hotel.

8 Benjamas P.
March 10, 2013
Decent and clean hotel for a night
Close to airport
If you just want up to 24 hours at a hotel while you wait for your next flight, quite good (but quite expensive) food and a clean hotel rom.. than this could be for you

6.3 Kanjana H.
July 26, 2013
city hotel
clean comfort new
not so expensive, the bar is ok. The hotel quite new and clean, stuffs are well English speaking.