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Excellent 8.3
Based on 4392 reviews

Recent customer comments

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Excellent



based on 4392 reviews
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.9

Akara K.
Thailand
February 05, 2015
Perfect location
Location, convenient, value
Excellent

PONGRAPEE K.
Thailand
February 04, 2015
Service mind should be improved
Location, Cleanliness, Car Park
Almost everything is good for a 5-star hotel, location, cleanliness, comfortable bedroom, bathroom, plenty of parking space. However, staffs' service mind should be improved a lot. Many of them use mobile phones during their work. No one was at the counter when I needed so I had to knock on the staff room door, and saw they were resting and chatting. The hotel provided welcome drink coupons but the staffs there behave offensively when I redeemed it at the lobby bar. Don't expect for my tip for such these 5-star services.

TAY K.
Singapore
February 04, 2015
My experience
Customer service, convenience, comfort.
I enjoyed my stay and staff were very friendly and helpful.

WEI Y.
Malaysia
February 04, 2015
5 star what else to say?
location, service, clean room
5 star hotel, nothing more to say. the only complaint i have is that it is rather hard to access via metro line, need to walk round a shopping complex to access the entrance when the shopping complex is closed.

Jerry T.
Singapore
January 30, 2015
Good Hotel
Cleanliness, Staff, food
Fantastic hotel, close to shopping centres. Fewer options for food. Breakfast good though. Very courteous staff.

Jerry T.
Singapore
January 30, 2015
Recommendable
Food, amenities, ambience

Cheuk H.
Hong Kong
January 30, 2015
Okay hotel
Clean room, Near a big mall, Friendly staff
The hotel is within walking distance from a MRT station, but we would prefer to stay nearer to the main tourist district.

Komkrit A.
Thailand
January 30, 2015
Convenience Location in Bangkok
Location , Room Condition , Services

Elizabeth L.
Singapore
January 29, 2015
Location not convenient, security not safe, dim
Service, room comfort,

Komkrit A.
Thailand
January 29, 2015
Nice Hotel in good location
Location , Room Condition , Staff