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Excellent 8.3
Based on 4391 reviews

Verified traveler reviews

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based on 4391 reviews
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.9
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sim W. from Malaysia
Business travelers
Stayed 2 nights in September 2014
good location
good food and good location for business man
near to my place of work
Reviewed September 24, 2014

Xiaodong L. from China
Stayed 3 nights in September 2014
Good stay
Breakfast, Room, Service
it was a good stay.
Reviewed September 23, 2014

Yaw U. from Malaysia
Families with young children
Stayed 2 nights in August 2014
Reviewed September 23, 2014

Tomoko M. from United Kingdom
Stayed 2 nights in November 2013
Very nice hotel attached to the mall
Massive room, very clean, good location
Staff were friendly, clean big rooms, next to the mall and not far from the mrt. Good shops in the mall and chackuchat market nearby.
Reviewed September 22, 2014

Cho H. from South Korea
Business travelers
Stayed 2 nights in August 2014
Good place to stay
shopping center nearby, quality good and price
Good for business stay. Nearby the big shopping mall and also Chatuchak market too.
Reviewed September 22, 2014

Mohamed S. from Maldives
Business travelers
Stayed 5 nights in September 2014
Bangkok trip
Close to shopping and train stations. Walking distance to ICAO Regional office
The stay was good. Since I was attending a meeting I had no time to use some facilities of the hotel.
Reviewed September 21, 2014

kenny L. from Singapore
Business travelers
Stayed 9 nights in September 2014
Penalty Charges
I was charged 1 extra night at Centara Grand because I booked Centara Grand Center world instead of Centara Grand Center Plaza even though both Centara Grand were named similarly on Agoda and Centara Grand's room cost was higher than Center Plaza's. I stayed there for 9 nights, and charged 1 extra night at Centara Grand Center World just to change my booking from Centara Grand Center World to Center Plaza. I asked if I can change my booking without extra fee, and they refused and insisted on a penalty of 1 night. I asked for a slight discount on my room, and they refused as well. Just wondering, why name your hotel so similarly, penalty your guest 1 full day for booking the wrong hotel, even though the latter has cheaper room price. Really disappointed in the flexibility given the hotel has a good reputation.
Reviewed September 20, 2014

ALLAN K. from Taiwan
Business travelers
Stayed one night in September 2014
Great Service
Great Service, Friendly counter staff, Great view on top floor
Reviewed September 19, 2014

TAN L. from Malaysia
Families with older children
Stayed 3 nights in September 2014
Confort, beautiful, nice staff
My children love so much, near shopping center, room so clean & the staff so great
Reviewed September 18, 2014

Phang M. from Malaysia
Stayed one night in September 2014
New, Clean & Convenient
Location, Roof top bar & Dining, Shopping
Nice hotel location for shopaholic that aiming Chatuchak Market (JJ market)& hotel is link to a shopping mall...Room are cleans & they allowed us to check-in earlier than other hotels Sky Bar view is nice but we can't get to view the night view due to raining..It's kinda sad Overall, we are fully satisfied with the hotel on location, staff performance, room condition
Reviewed September 18, 2014