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Excellent 8.4
Based on 6304 reviews

Recent customer comments

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based on 6299 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Angela C.
United States
March 20, 2016
Good location, nice rooms - Food was Disappointing
The rooms are nice, clean, bathrooms are ok - shower curtain hadn't been changed for quite some time (pink mold along the bottom edge) we had a Deluxe suite, supposedly higher-end. Views are great, pool is great and facilities are good. Meals were sub-par for such a nice place. Ginger restaurant was disappointing, food was not good, buffet is ok. Red Sky bar was overpriced, dirty glassware, and the chocolate ganache dessert was gross (mixed with maraschino cherry juice or something). The Uno Mas was ok, but not worth the $15 sausage tapa, and I've had better Sangria in Seattle by far. The hotel was nice and the amenities great. My suggestion would be to improve the food & drink services to match.

Eva O.
March 18, 2016
Good location
Good location, near to shopping malls and restaurants.

Hean C.
March 18, 2016
Excellent Hotel with Good Service
Prompt service, ease of access and in shopping strip
Very good, no complaints.

Hean C.
March 18, 2016
Centrally located with amenities
Location, Amenities and Ease of Transport

Kai L.
Hong Kong
March 17, 2016
Good location
Good location, Good breakfast and Good Swimming Pool
Convenient to dining and shopping. Excellent location!

Kinki T.
March 17, 2016
Excellent Hotel
Hotel location is good. clean room, big bathroom, friendly and helpful staff. i will stay there again whenever i go back bangkok.

Pichai V.
March 16, 2016
Good location
Location, room & shopping mall
A lot of restaurant in the shopping mall (CTW) under the hotel. Also the sky walk connected between Chidlom area and Siam Square.

Beatrice S.
March 16, 2016
Good place
Very good location. Nice pool. New good tapas. Restaurant. Many shopping.

Denise Y.
March 15, 2016
Comfortable stay!
Staff, room comfort and location
excellent 5 star hotel in pratunam area. Great for shopaholics! However, quite a distance to the nearest BTS - chidlom. Food is not a problem as well!

Pon C.
March 11, 2016
The hotel location is great,
Location, shopping and foods was great.