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Recent customer comments

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Business travelers (1038)

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Excellent
8.4
based on 6199 reviews
Hotel Condition/Cleanliness
8.6
Facilities
8.5
Location
9.2
Room Comfort/Standard
8.5
Staff Performance
8.5
Value for Money
8.0
Food/Dining
7.8

8.3 CALVIN C.
Malaysia
November 18, 2015
Great location for shopping
Location & Shopping
Nice place and easy access to shopping malls.

6 Sue L.
Singapore
November 13, 2015
will not stay there again
location, easy accessibility to Central World mall, great view from the high floors
our check in was so late. we arrived at around 3pm and was told that our rooms are not ready till 5pm. when we requested for check out at 1.30pm, our request was rejected. they allow for extension till only 1pm. they did not take into consideration that our check-in was like 3 hours later than what it was supposed to be because the rooms were not ready. Concierge guy was most unhelpful. He asked me to take a cab to Siam Paragon when I asked him for directions to walk to Siam Paragon which I later realized was just right next to our hotel. there were cockroaches and insects in the bathroom - bathroom doesn't seem well cleaned out. the only good thing is the room and bathroom is really spacious.

8.4 Jutamanee K.
Thailand
April 24, 2016
convenience
The price based on season and availability . But worth for convenience and good location.

9.3 Ronara R.
Cambodia
November 11, 2015
The best location is above the central world
staffs, and foods are awesome

7.3 Dar C.
Singapore
November 11, 2015
Sub standard service
Location, posh hardware, new
Expect 5* service but turn out sub standard

8 CHOR N.
Cambodia
January 09, 2016
my fantastic trip
friendly staff .good location and clean
that really great during my stay at this hotel .And will choose this for my next trip

8.7 COR T.
Malaysia
November 10, 2015
Good comfort hotel
Good food, good location and very comfortable room
Fantastic location, just on top of big shopping centre. Many choice of food in hotel and nearby location. Enjoyable.

8.7 TEO T.
Malaysia
November 09, 2015
good location,good breafast
good location, good breafast ,front staft good servies
good location, good breafast ,front staft good servies

8.7 DEON P.
Singapore
November 08, 2015
Friendly staff and nice very convenient
The location and service
My 2nd time with Centara and staff was friendly as usual. Best location to all shopping area. The first night there was a baby cockroach crawling on the wall and 2nd night the new towels provided have blood stains . Cleanliness can be improved but overall it was a good stay.

10 Ron L.
Singapore
January 04, 2016
Awesome Hotel
Ambience, Service & Location
It was the best experience I had, as compared to the hotel around BKK, based on my passed trips of at least 20times to BKK with my family.