arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 6304 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6304 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

kimika K.
Japan
February 04, 2016
Room card key does not work
1: disappointed about this. Card key does not work. I wanted to use toilet so badly and when the card key does not work. It's a nightmare. 2: fitness room is good but not really connected well with sauna. I like the one that all in one place.

Lai C.
Hong Kong
February 03, 2016
Good location
Good location for shopping and only take 5 minutes to BTS.

Carmen N.
Canada
February 03, 2016
Good location
Services was not as great as other hotel I've stay in Bangkok, shuttle bus time was not good. It had a sign at the lobby in regards to dress code for restaurants but no one was following it and staff didn't care much as well. Breakfast was really bad, food didn't taste good at all. I will not chose this hotel on my next trip.

Lionel T.
Switzerland
February 02, 2016
Ok room, disappointing for the price
I was expecting a bit more value for S$200 a night. The room was comfortable, location is undeniably great, rooftop bar is excellent. But not much value for the room. If it was below S$200 then may be yes, ill reconsider.

Scor N.
Indonesia
February 02, 2016
Second Stay
Location, Cleanliness
This was my second stay. Queued for super long while checking in and Checking out. Although the room type that I booked during my first stay was the same as this time, the room seems to be smaller and dirtier than previous one. I had a drink at the rooftop bar UNO MAS, quite disappointed with the service. They took more than half an hour to serve me a cocktail even though it was not even crowded. First stay was pleasant, but 2nd stay was kinda disappointing. Hope they will improve their staff service.

CHIN P.
Malaysia
January 31, 2016
recommended
Recommend

Jimmy L.
Australia
January 31, 2016
Location
Location Location Location for shoppers
Great location for shopping since ur right in it

shan S.
Singapore
January 31, 2016
Great location
Love the location and their services will definitely book this hotel again however during our stay our fridge was not working so it's not so perfect after all

Bunyakiat T.
Thailand
January 29, 2016
good
pretty good

Sai L.
Singapore
January 29, 2016
Feedbacks
Location was wonderful & very convenient as I loved to shop at Central World & also walking distance to Siam Paragon & Siam Ctr. I've booked for connecting rooms as my bro & me brought my elderly mum & helper for ease of care. But I was told that there's any such request upon my reservation which I did mention under special request. This was not the 1st time I encountered at this hotel. This time round, they managed to get connecting rooms. I was lucky this round. Overall stay was great!