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Excellent 8.4
Based on 6304 reviews

Recent customer comments

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based on 6304 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Rachel K.
December 04, 2015
satisfactory stay. will be back with my family
Location, Cleanliness, Comfortable
Overall it was good. Only thing, I did not tell the reception about the cracked hair dryer in my toilet upon check in. Until the last day if my stay, when I use the hair dryer, the plastic cracked into two when I took it out.

Shirley L.
December 04, 2015
Central location with great shopping and eating!
Shopping, Dining and Tennis
Had a nice stay and everything was within proximity. Huge shopping centre next door with wide varieties of dining options. BTS station is within walking distance. I chose the hotel because of the tennis courts:-).

Lim E.
December 03, 2015
Fantastic hotel
Location, nice n comfy room. Friendly staff

Maria N.
December 03, 2015
Great Stay
Big room, cleanliness, courteous staff
We had a pleasant stay at Centara Grand. The hotel room was big and neat. The staff assigned in the front desk were friendly and courteous. The hotel is located in the shopping area and walking distance from the train station thus very accessible. We will definitely go back to this hotel as we have enjoyed our 3 day shopping experience in Bangkok.

Sarah L.
United Kingdom
December 02, 2015
Great hotel in a great location
Red sky bar, bathroom, location
Great way to top off a tour of Thailand. Loved the Red Sky Bat.

gregory S.
December 01, 2015
A true five star hotel
Comfort, location, view
We did not stay much: we wanted to be close to the mall, have dinner, sleep and drive back to the airport early in the morning. We were upgraded to the Royal Suite because we turned up late and our room was gone. I don't think there is anything to be said: it was beautiful, spacious and so comfortable. A great place close to the malls!!

Masud A.
December 01, 2015
Fantastic location for couples with young children
Location, Rooms, Ambience
Excellent stay. Located right above Central, Zen, Isetan and other shops. Supermarket and cinema easily accessible. 10 min walk to Siam Paragon via shortcut. 1 stop away from MBK. We were upgraded to Club World Room free of charge upon arrival. Breakfast has great selections as well Thai Ice Milk Tea! Staff responded to all requests immediately.

Supporn T.
December 01, 2015
great location
location convenient shopping
Great stay and will stay again

Daniel T.
November 30, 2015
Best location in BKK
Great location.
Everything great, except the 30 people long que at breakfast !?!

Wah H.
November 30, 2015
Spacious bathroom
Location, Cleaniess and space in the room and bathroom
fLovely. Good location and good view. However, we don't feel the usual Thai Hospitality in this hotel. The lobby is noisy and need to take elevator to 23rd floor all the time before we go to our room and it's inconvenient