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Excellent 8.4
Based on 6372 reviews

Recent customer comments

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Excellent



based on 6372 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Wong P.
Singapore
July 31, 2015
A 5-star Hotel with no 5-star Standard!
Location is good. Walking distance to Four-Face Buddha Temple. Staff is polite but not efficient.
Disappointment! I would expect to have my room ready upon my arrival at 4pm, but the staff told me that my room will not be ready till 6pm. I have never been in my life experiencing to check-in at this hour. Internationally, guest is able to check in latest by 3pm. Obviously, I was not stupid to wait at the lobby for my room...for another 2-3 hours. So I went for a walk and return at 930pm. Again I was disappointed, the room that I had booked was meant for 3-pax but when I get into the room, there wasn't extra bed or towels for the extra stay-in guest. I have waited for almost 45mins to have them to set up the extra bed. I thought they would be better than other hotels I had stay in BKK so far...Sigh! My first & last stepping into Centara Grand at Central World Hotel.

Tara W.
Canada
July 31, 2015
Great location , great facilities .
the fitness centre , the location , cleanliness
This hotel is in a perfect location for shopping and the rooms are very clean , the pool and fitness centre are large and well maintained.

HIU P.
China
July 30, 2015
Don't like the circle bathtub!
Comfort, clean, convenient

CHUN L.
Singapore
July 30, 2015
Great view and stay
Spacious room, attentive staff, high city view
It was a great stay with spacious room and nice city view. Hotel staff are friendly and helpful.

CHIA T.
Singapore
July 29, 2015
Great location in Siam and central
Locations

Surrinder N.
United Kingdom
July 29, 2015
Amazing Hote;
Roof top bar, staff, cleaniness
I stayed here for 1 night and loved it so much that I returned back a few days later. I wanted to stay 4 nights but only night was available due to fully booked. I will definatley be coming back here. Amazing hotel!!

Chhor E.
Cambodia
July 28, 2015
Spacious, great location
location, clean, spacious
it was nice hotel

Phonemaly L.
Laos
July 28, 2015
Location
location

Walter S.
Singapore
July 27, 2015
Nice Hotel good for value
location, breakfast
Great place and nice staff

Tan W.
Singapore
July 27, 2015
Services and accessibility
Prime location, friendly staff and upkeeping of hotel was super
Good but as the location was prime, to get out from hotel by taxi was a big problem.