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Excellent 8.4
Based on 6375 reviews

Recent customer comments

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Excellent



based on 6375 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Sophie K. from Australia
Solo travelers
Stayed 2 nights in June 2014
Great sky bar
We enjoyed the club area and sky bar!
Great luxury hotelin Bangkok, close to shopping mall. Clean and spacious room with a view.
Reviewed June 24, 2015

Lam M. from Hong Kong
Business travelers
Stayed one night in June 2015
There is a cockroach in room. It's unacceptable!
Good location need to walk around 15mins to bts. The view of sky bar in the hotel is nice.
I feel very disappointed for the stay. There is a cockroach in room, it's horrible. And the internet connection is very weak, I can't access their wifi successfully. Also we found some stain (look likes jelly) on the tv cabinet. It's unacceptable as Centara Grand Hotel is a 5-star hotel, not 3-star. I have tried to talk to the front desk in next morning then she replied that they will report to the manager without any apologizes. They ruined my day.
Reviewed June 23, 2015

Catherine L. from Singapore
Families with older children
Stayed 4 nights in June 2015
Pleasant
Location, Cleanliness, Amenities
Enjoyed my stay at this hotel as location is really convenient. Only thing is the bathroom lack of hanging hooks for clothings.
Reviewed June 23, 2015

Roger M. from El Salvador
Solo travelers
Stayed 2 nights in June 2013
Next to shopping mall
good location, nice rooftop bar, convenient
Reviewed June 22, 2015

Leung M. from China
Solo travelers
Stayed one night in June 2015
nice location
location, view and view
Reviewed June 22, 2015

Teck T. from Singapore
Families with young children
Stayed 3 nights in June 2015
Good location. Friendly staff.
Location. Friendly staff. Nice room.
Enjoyed the location. Near to platinum mall, Siam paragon, etc. And of course, connected to Central World. Hotel staff was very friendly. My kid loved the aquarium in the Ginger restaurant where they served breakfast.
Reviewed June 22, 2015

Chow C. from Malaysia
Couples
Stayed 2 nights in June 2015
good location for city shopping
clean, modern, large rooms
Reviewed June 20, 2015

SZE H. from Hong Kong
Business travelers
Stayed 2 nights in June 2015
A very nice hotel
1. Nice spa 2.convience place 3.very good service
Reviewed June 19, 2015

WEIJIA Y. from China
Business travelers
Stayed one night in June 2015
Centara Grand at Central World Hotel
good
Reviewed June 19, 2015

Fang L. from Malaysia
Families with older children
Stayed 2 nights in May 2015
The lift changing part is a little inconvenient
Convenient, comfortable, clean
Overall satisfactory, comfortable and convenient for shopping.
Reviewed June 19, 2015