arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 6314 reviews

Recent customer comments

Filter by traveler type

based on 6314 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Jocelyn C.
May 29, 2015
Great location
Location, food, cleanliness
The first night, they put us in a smoking room, which we requested to be changed. They were accommodating enough to transfer us to another room the next day.

Seng N.
May 28, 2015
Nothing special
location, shopping, various of restaurant at Centara Grand
Slow check in due to room was not ready - arrived hotel at 2pm and waited for another 30mins++ before I got the room key from the reception.

May 27, 2015
Great value & location
The location, great service & value for money!

Valentine H.
May 27, 2015
Fantastic Stay
Staff, Staff, Staff
Had one of the nicest stay this time on the Club Floor as the staff there were fantastic in terms of friendliness, courtesy and service. 10 out of 10 and highly recommended to all Agoda members.

May 27, 2015
Convenient and Comfortable
Convenient for shopping, delicacies heaven surrounding this area and totally a shopping heaven

Soo L.
May 26, 2015
Good location, comfortable room.
Location, room comfort, good dining
Location is good if you like shopping. The room bed is very comfortable. The only thing is there's still room for improvement for the staff.

Hong Kong
May 26, 2015
The location is not bad.
The breakfast , the sky bar, the location
Too many different room type provided by the hotel. It is recommended to double confirm with hotel staff before check in. They might provide a wrong room type for guest.

May 26, 2015
luxury and pleasant stay
luxury, great location, kind staff

wendy W.
May 24, 2015
great for all travellers
great location for all purpose: shopping, sky bar, meeting
Breakfast @ Zing at first floor was great

Joanna L.
Hong Kong
May 24, 2015
Poor maintenance. Poor Housekeeping efficiency.
Nothing in particular!
I'd only rate it a 4-star hotel. It's only because the location next to the convention centre that I have to pay double for the hotel nearby with similar facilities.