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Excellent 8.4
Based on 6304 reviews

Recent customer comments

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based on 6304 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Edward C.
February 22, 2015
Recent stay
Good location, warm service, prompt
So so

tan S.
February 22, 2015
location good
very nice

Weeraya S.
February 21, 2015
Location, food & services

Yannick C.
February 21, 2015
A serious enhancement is required
location, convenient room, bathroom
used to stay at this hotel over the last 5 years! It was one of my favourite hotel but have to say that personal is now need a serious management. No one to pick up bags, to put bag in room except if you strongly insist. Poor English staff. Breakfast is poor quality cold cut are artificial.

Thanannop T.
February 20, 2015
Centara Grand at Central World Hotel
Best Location, Great Dining, Convenience Shopping
Great everything :)

Akara U.
February 19, 2015
Great Location
Location, Shopping Mall, BTS
Overall it was fine as it should be. Nothing to complain about.

Yoan D.
February 19, 2015
Great hotel with a wonderful and helpful staff
Price, clean, service
We took this room for our Valentine's night and we're not disappointed at all. Great view from the sky bar an ms the room. Very clean and an awesome service. Really good value for a romantic night.

Phattaraporn C.
February 19, 2015
Great location!
Best location,comfort and cleaness

Ong B.
February 18, 2015
comfortable room
location, bed, bathroom
We took the train from the airport when we arrived, and had a bit of difficulty locating the hotel lobby from Siam BTS station. Other than the trouble of having to walk through the shopping mall to access the hotel, everything else was good. The room was really nice and comfortable.

Ethel A.
February 16, 2015
Romantic Valentine's Stay
Best about this hotel was the location, followed by the nice staff and spacious rooms at the club floor.
We celebrated our Valentines weekend and post wedding anniversary celebration in Bangkok. Centara Grand was perfect because all we wanted was a staycation at a nice hotel. Impressive lobby, very courteous staff and easy access to Central Mall. The hotel even gave us a bottle of wine with compliments accompanied by a personal note. What a sweet gesture :) We also loved the pool area where we took a dip. It's just that the water was too cold and we couldn't stay longer..hope management can find a way to control d water temperature. We were also looking forward to using the hot tub but unfortunately it was still under renovation. Hope the bathroom fixtures at the rooms also gets renovated as its already a bit dated.. Particularly the bath tub in our room where the knob to drain the water is broken. But we liked the access to Centralworld making it easier to buy some local stuff to bring home and do a little shopping. The Red Sky Bar view was also awesome! We didnt get a seat since it was full esp on a Valentines night.. So we just walked around and took some pictures. It was overall a nice stay.