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Excellent 8.4
Based on 1942 reviews

Recent customer comments

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Excellent



based on 1942 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.7

Ina F.
Indonesia
June 13, 2016
Worst experience ever
Booked and paid Deluxe Zensation room with free Late Check out 18:00 at this hotel for 4 nights. Everything went well, we talked to the front desk about the late check out a day before. The girl at front desk said it was confirmed. What happened was the worst experience that I have ever experienced in my life. When I was getting ready after taking shower, a man opened the door and walked in to the room while I was not decent. A couple minutes later, the girl from front desk called, apologized for the accident, blaming the system that allowed her to issue another keycard for the next guest which was not supposed to check in until later. Dont they supposed to check with the housekeeping if the room is ready or not? Because the dont disturb sign was on and the room was not cleaned yet. If the hotel offered a room with late check out until 18:00, they should offer a room with a late check in until 19:00. otherwise don’t! Ask for a taxi with meter. The taxi came with meter on, once the taxi left the hotel, the driver started to offer 450 baht to the DM airport, not using the meter. We argued for 10 minutes. Tired from bad experience and arguing, I finally agreed with that price. The hotel is about 10 – 15 minutes walking from the closest BTS. Will not come back to this hotel ever again. Not recommended

Pinpetch Y.
Thailand
June 07, 2016
Disappoint
Disappoint

Nico N.
Indonesia
May 28, 2016
Good location
With a complete Kitchen facility

Yi L.
Singapore
May 24, 2016
good location
location is good except that the road to the hotel is one way, hence may always need to make one big round before going back/out of hotel. room is quiet and big. air con is slightly louder when at full blast.

pakkanit P.
Thailand
May 23, 2016
Cool
Cool

sao D.
Cambodia
May 23, 2016
room
it good

Ka T.
Malaysia
May 20, 2016
Great location if you are a city dweller
Clean and good service provided at this hotel. Was happy with the shuttles service that send you to the main roads to the centre of Bangkok at your convenience.

Yvonne C.
Singapore
May 12, 2016
Location
It's not near to 7-11 and BTS. you have to walk like a 5-10mins under the sun to get to the bts

Ganesan P.
Malaysia
May 04, 2016
Very Good Customer Orientated Hotel
If you want service and dont mind paying more say no more and book this lovely pplace

Kanokrod L.
Thailand
May 02, 2016
Convenience located
The hotel located in the heart of Bangkok, which easy to access to many tourist attraction and shopping centre. Room was quite and clean, and very comfortable. IT was a good time stay in the hotel.