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Excellent 8.2
Based on 5778 reviews

Recent customer comments

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Excellent



based on 5778 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 7.5

Hui T.
Singapore
September 23, 2014
Best hotel in BKK
Friendly staff, clean rooms, free upgrade!
Was given a handicap room, & the room floods when we bathed. Called to request a change to room but there wasnt any available, the staff told us to try again at night. Instead of giving us a similar priced room, they gave us a free upgrade to a executive suite! Was very pleased with their service & they really value their customers. My 2nd time staying, & i am going back again this sept.

Sioh G.
Singapore
September 23, 2014
Good Stay
Good location. friendly.

Angeline L.
Singapore
September 23, 2014
good location
good location. big and comfort.
Good location. But the balcony is abit of disappointment as is different from the photo. And the the second night my leg is full of bruises i dont know why. And the third night after we are back from shopping the ashtray overturn by itself and the aircon temperature changed. I wonder is someone enter the hotel or theres dirty thing. Because the room i put do not disturb everyday and i believe no one will enter without my permission. I stay in room 2105.

Teik L.
Malaysia
September 23, 2014
Good Location, Good Money & Clean
Good Location, Good Money & Clean
Hotel room is big clean, good location and safe.

Connie A.
Singapore
September 23, 2014
Awesome Stay
Great Location, Awesome Service, Spacious & Good Amenities
Room was specially decorated for honeymoon stay. Location is really accessible & convenient as they have a back gate going in & out to the mall. Only 3mins walk to Platinum Mall, Pantip Plaza & Pratunam. The service of the staffs are good as well, the room is very spacious however the lighting can be more improve to make it brighter & also provide a bath shower if possible. But overall price is reasonable considering the location & they even provide utensils for cooking, probably can include washing machine for every room will be better :) Awesome stay!! Will definitely come back again!! :)

Edmund N.
Singapore
September 23, 2014
POOR room service.
Very big room, location, cleaniness
Room service were so poor, they don't replenish items daily must ask for it.

Teik L.
Malaysia
September 23, 2014
Good Location for shopping
location, clean, safe
good location and safe.

ONG H.
Singapore
September 23, 2014
Enjoy and convenence
Room, location, staff
nice stay

Artur K.
Germany
September 21, 2014
Spacious rooms for a fair price
Huge room, good location, good value for money
The Hotel is very big (over 25 floors). Sometimes you had to que a little longer at the reception. The rooms are very big and beautiful (nice wooden floor). You can walt to the siam shopping centre or the MBK. The pool is relatively small for a hotel that size, so is the sauna. It was always a problem to get a taxi ordered by the staff, just go throug the side entrance and stop a taxi on the street yourself! Would come here again!

ling T.
Malaysia
September 20, 2014
Satisfied
Great Location, Good Facility , Easy to find the food .
Very satisfied stay with this hotel, sure will come back again.