arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 5160 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5160 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 8.9
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.7
  • Food/Dining 7.9

BEVERLY C.
United States
September 04, 2013
clean hotel in good location
location, great staff, easy transportation
I love the riverside area. It is a great people watching place, especially in the morning, seeing the city coming to life. In the area of Bangrak, you can see all the people shopping for the produce for the day at the outside vendors. I have found lots of street vendors for food. Right now the Robinson is closed for renovations and will open in December

Kevin G.
New Zealand
September 04, 2013
Central location to many attractions
Location,very good staff,value for money
Fast check in and very friendly staff,the location was the most important very close to BTS so getting anywhere was not a problem

Rainer D.
Germany
September 02, 2013
Excellent Hotel, Public transport close by
Breakfast, Room Service, Location
Value for the money. Hotel location was great and only few minutes to the metro station. Restaurants around the hotel and taxis always available as usual in Bangkok. Breakfast good with a lot of different choices.

may N.
Malaysia
August 31, 2013
superb
shopping, foods and sightseeing
great experience. althought not located right next to the river, the river view is still gorgeous. just a street away from the BTS and pier (Saphan Taksin), so convenient. was in the hotel for 11nights. first 9 nights were on business purpose. working in Siam. a bit far from the hotel, but its fine i got to SIam in 10minutestime with the BTS. then after work, was chill at asiathique...excellent foods and drinks. the last two nights, my family joined me. they love the place. where local market is just right at the building, the access to transportation for sightseeing and shopping. lots of massage around the hotel. the whole day activities can be calmed down with a full body massage or foot massage. love it.

may N.
Malaysia
August 31, 2013
absolutely stunning location
shopping, sightseeing and foods
had a great experience. staying for 11nights. first 9 nights were there alone for business and then last 2 nights were with my family. we love the place, enjoyed the location. the hotel is just a street away from Saphan Taksin, so close to the boat for sightseeing and asiathique market. we will stay at the hotel again in our next visit to bangkok.

Zinc L.
Singapore
August 31, 2013
Comfortable, convenient place to stay.
Many local eateries around hotel, close to BTS, very friendly staff
The stay was a very pleasant one. The room is spacious, cleanable their staff is very helpful and friendly. The night when I checked in, the sink was chocked and they fix it straight away even when it is already 11pm. Their breakfast variety may not be very wide but it is a very decent breakfast spread which can satisfy most travelers. Overall stay experience is great.

johan G.
Sweden
August 31, 2013
Good stay in very nice 4-star hotel
location, room standard, surroundings.
I had a nice but short (4 nights) stay at this very nice 4-star hotel. the hotel is a little bit old (from 1993) but in good condition. my room had a very nice, old-fashioned design and a view over the river Chao Phraya. the big downside was the rebuilding of Robinson's Department store. Robinson's is located in the same building as the hotel (it occupies the first 7 or 8 floors in the building, but it's on the other side) and it was a pity that I couldn't go there for shopping or buying food.

Luis T.
Portugal
August 30, 2013
"home" during 4 days.
Comfort of the room, staff and breakfast
The room had washing/drying machine and a small kitchen. The bed was very comfortable. The bath room was clean and pleasant. The internet worked very well. The television was big and with several channels available. The window glasses shoul be improved (double glass) in order to minimize (still very acceptable) the noise from the streets (19 floor). The staff was very helpfull. A small fire occured during our stay. The hotel staff/management were extraordinaire dealing with the situation and with guests.I do recomend this hotel.

Timothy W.
Malaysia
August 29, 2013
Good hotel, big room, nice staff
With kitchen that well equip with utensils, washing machine to solve laundry problem
Very pleasant stay. Especially they offered DVD rental. My kids love this service. Restaurant at L floor is a must eat place.

gary H.
Australia
August 29, 2013
Very Good Allround Hotel
location, value for money, overall quality