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Excellent 8.7
Based on 5186 reviews

Verified traveler reviews

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based on 5186 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 8.9
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.7
  • Food/Dining 7.9

Lim A. from Singapore
Business travelers
Stayed 8 nights in July 2016
Riverside Hotel
Cleanliness is good and shopping next door. Nothing much in this area.
Reviewed July 27, 2016

ZHENYAN L. from Hong Kong
Stayed one night in July 2016
Good Service
Friendly staff, tasty breakfast
Reviewed July 25, 2016

allan S. from United Kingdom
Families with older children
Stayed 3 nights in June 2016
Good hotel
Excellent hotel. Nice rooms, good breakfast. Excellent gym. Friendly and helpfull staff
Reviewed July 24, 2016

cheong K. from Malaysia
Families with young children
Stayed one night in July 2016
Staff very friendly
everything is fine , except the building need to do some renovation
Reviewed July 20, 2016

Gyemyeong S. from South Korea
Families with young children
Stayed 3 nights in July 2016
no bad
near BTS and ferry station, same building with robinson department store. friendly staff!
Reviewed July 11, 2016

Karen P. from Australia
Families with young children
Stayed 5 nights in July 2016
Short stay Bangkok
Location great for accessing transport (ferries & trains). Direct connection to shopping mall very handy. Please be aware the hotel requests a security bond for some rooms which means you won't have access to these funds for the duration of your stay
Reviewed July 10, 2016

ERNST H. from Australia
Business travelers
Stayed 3 nights in July 2016
Price is good but the quality is not up to standard 'inside'
Bathroom shower fittings were broken (and appeared to have been so for some time); the Wi-Fi internet was only ever operating at half-strength or less (and when asked to help on this, the staff insisted that this operating standard was all OK and normal) with the result that even accessing the Agoda site caused connectivity breakdowns and error messages; the in-room washing-machine repeatedly would not fully 'dry' any clothes on the drying cycle; there is no in-room dining (room service) between 2145 hours (9:45 pm) and 0600 AM - I was told at 10:10 PM by the Front Desk that "it is only a short walk to the nearest MacDonalds" (sic), while other comparable hotels in Bangkok have 24-hours' Room Service; and in the 'river view suite with balcony' I was upgraded to, that balcony was almost unusable due to the dominating presence on at least 50% of the balcony space of three (3) large air-conditioning units with very hot exhausts and incredible noise-levels.........(after 1 initial venture out there, I stayed inside the room to avoid this.
Reviewed July 06, 2016

CHUN C. from China
Families with older children
Stayed 4 nights in June 2016
Good location
Good location and staff are very kind
Reviewed July 06, 2016

Hery T. from Indonesia
Families with young children
Stayed 8 nights in June 2016
Hotel with good service
Hotel with a very friendly and helpful staff, good breakfast.
Reviewed July 06, 2016

Anthony S. from Philippines
Stayed 3 nights in June 2016
Spacious rooms and very professional staff
Good location. Spacious rooms. Very helpful staff.
Reviewed July 05, 2016