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Excellent 8.3
Based on 2945 reviews

Recent customer comments

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Excellent



based on 2945 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.4
  • Food/Dining 7.7

Marc F.
Indonesia
June 28, 2016
Great room and breakfast
Great service, professional staff, great room, amazing breakfast.

Jerome S.
France
June 27, 2016
Back to its former glory
I am glad to say that the issues I pointed out during my last stay have all been resolved and that the team is so amazingly reactive and willing to make each guest's stay "always a good time". Great job team! you are my favorite hotel in Bangkok and the only one I want to stay in every time I come to Thailand. From check in to check out everything was smooth. The room was great and I even discovered a new part of this hotel which I did not know. Receptionists, room maids, security agents, tuk tuk drivers, concierge and luggage porters, all made a difference to all my stays. They are a great team who always go beyond duty for their customers! Well Done to all

Lay Y.
Singapore
June 26, 2016
Poor Pool Facilities
This hotel is located in the city but there is a distance to walk in the small lane, luckily there is a free shutter. Pool was no facilities, all the pool chairs were spoiled and there were only 8 only... If it was all occupied, the others have to use tower to lay on the floor.

Jerome S.
France
June 25, 2016
Still good but need to adress cleanliness issues
This hotel is definitely my favorite in Bangkok and I would not change it, but it needs to address few cleanliness issues such as dirty voiles on windows, dusty pictures and shelves and dried up grime and soap from previous customers in the shower. Besides all that the staff is still great and always willing to help it always amazes me how they go out of their way to make sure you have "always a good time".

Khanita I.
Thailand
June 23, 2016
Great stay
Very comfortable and relaxed hotel with excellent service. Rooms are apartments and spacious a with full kitchen with stove, microwave, dishes, fridge and washer/dryer all of which made our stay convenient and saved money. Definitely will be back.

Lim P.
Singapore
June 22, 2016
Comfortable, spacious apartment, good spread of food for the buffet breakfast
Booked a 3 bedroom grand suite for a family of 6. It was a comfortable and pleasant stay. The staff there were friendly and helpful. Buffet breakfast was good. The hotel provide tuk tuk service to and from the main road till 12am which is good and convenient for the hotel guests. It also has a shuttle van that provide to and from service between Terminal 21 and hotel, however it's only from 10am to 7pm. Only setback is the condition of the hotel is quite run down. Other than that, everything else is good.

Renee G.
Australia
June 21, 2016
Excellent hotel
Family size room was great, plenty of room for my husband, I, our son and nanny. Amazing view and the room was not only spotless but the maids did a fantastic job every day. The front desk staff and concierge were faultless and tuk tuk drivers were very friendly. Great position between Nana and Asok BTS. Room service was great. If I had to find something to pick on, perhaps an extra shower in the spare bathroom wouldn't have hurt, but I'm really grasping at straws here! The best part was the pool and kids room, my son loved it! Well done! We will only stay here from now on when we visit Bangkok.

pieter J.
Netherlands
June 20, 2016
Perfect .
Good breakfast . And yes nice coffee

Jay M.
Philippines
June 20, 2016
Nice stay
place is good, staff are friendly and helpful

Kay P.
Singapore
June 13, 2016
Fantastic staff
Excellent service. Cool with room upgrade. Very friendly staff everywhere. Location abit far from main road. Lucky for free tuk tuk service.