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Excellent 8.4
Based on 4414 reviews

Recent customer comments

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Excellent



based on 4414 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.5

8.7 HSUEHLIN C.
Taiwan
March 14, 2016
Nice hotel
Good location, confutable, good service

7.3 mark B.
United Kingdom
March 14, 2016
Disappointing
The staff, the location,
Overall a hugely disappointing experience, in no way can this hotel justify 5 stars other than for the performance of the staff who show true professionalism in the face of adversity caused by ineptitude at executive level management. There are no dining facilities other than the breakfast room, so forget fine dining because there is none, in fact the menu offers less choice then McDonald's, which in a country famed for its cuisine is a crime. There is also no bar, so forget sitting down to a cocktail in an intimate environment because all your likely to get is a CAN of Lager. The rooms are adequate at best, but the AC is irritatingly noisy and the shower has a head fixed at a level that a child still needs to duck down to get wet. Instead of boasting of the only top floor spa in Bangkok perhaps it would be better for the management to review what a guest expects of 5 star accommodation and maybe get something done about it, so that your excellent staff don't have to apologise with the words ' many guests say the same'. In a city with so many good hotels, do yourself a favour and dodge this one.

7.3 Chen X.
China
March 14, 2016
Nice location, and nice environment
clean hotel room, very good location, and good services
The hotel is very clean with a good room size; However, the front-desk staff not really productive and lack of resource to handle the check in/out; however, the taxi services team is fantastic and helpful. Hotel breakfast is normal which lower a bit on 5 start range. No matter how, a great stay and will return.

9.2 Susie R.
Thailand
March 13, 2016
Perfect location
One of the best located hotels in Bangkok. Few mins walk to BTS, Central Embassy, loads of shopping and food options. Rare to to find spacious and such a convenient hotel, well priced hotel in the heart of BKK.

10 Brian V.
United States
March 13, 2016
Good
Good

8.7 Kian W.
Hong Kong
March 13, 2016
Great stay
Staff Service, Room

8.4 Alan P.
United Kingdom
March 10, 2016
March 2016
Great location but be aware that there is a building going up next to the north side

9 Mengyun L.
China
March 09, 2016
Great views
views balcony spacious room
had a pleasant stay in a one bedroom suit on the 27th floor, the view is absolutely fantastic both in days and night. the room was well maintained and spotless. location is also quite handy at about 5-10mins walk from the BTS station.

9 Jeffery H.
United States
March 07, 2016
Top quality at a good price
My room was very comfortable, the location good, and the fitness center was a big plus
I was well housed

7.6 Raymond B.
Singapore
March 06, 2016
Affordable and new hotel
Though a short stay but a pleasant one indeed