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Recent customer comments

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based on 456 reviews
  • Cleanliness 5.5
  • Facilities 7.3
  • Location 7.3
  • Room Comfort/Standard 5.9
  • Service 5.9
  • Value for money 6.4
  • Food/Dining 5.6
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May 15, 2015
Tired, needs some TLC
Location, connected, food abound
Was in Bangkok for work related travel, and chose Chaleena Hotel due to its proximity to where I need to be. Check-in was fast but mind that not all receptionist could speak good English. Rooms are already showing its age, and seems to have seen better days. With the usual amenities, and minibar and satellite TV - most of it in Thai -can't complain much :) The buffet breakfast spread is 'halal', but lacks variety. Its almost the same menu everyday, but filling none the less. The hotel do have a swimming pool, if one fancies it. Wi-Fi is chargeable, only free at the lobby. Chaleena Hotel is well connected - taxi, buses and even a river boat station - is nearby. You can easily find 'halal' food in the vicinity, which is another plus for Muslim visitor.

Paruj G.
United States
April 21, 2015
Bathroom Conditions
Nice Lobby
Very Bad Experience.Bathroom wall filled with BLACK MOLD along the grout line ,Toilet seat paint chipped.Had to change room twice.Bathroom wall on the 3rd room still filled with BLACK MOLD on the grout line.Lady at the cashier desk was not friendly at all. Upon check out 1GSR was busy on the phone with guest the other GSR was busy on her phone chatting.Had to wait till the first GSR was free.VERY BAD EXPERIENCE !Have pictures for all of these issues

March 25, 2015
Family Trip
Good location ,near to foods store,value for money

Louis M.
February 27, 2015
Old hotel
Location, Staff, Price
The Chaleena Hotel is clearly an old and run down hotel which needs a good overhaul. Price is right though so this is why I stayed. The boat stop nearby is really nice to get around town fast and cheap. Would stay again because rooms are old but not dirty, and price OK.

hassan A.
December 02, 2014
good hotel
all thing good

United States
October 25, 2014
Poorest of the poor
Location, close to waterway
First they tried to give us a different room than we booked. The rooms were dirty dirty dirty. The air conditioning didn't work. There was hair in the soup at breakfast, the dining area was extremely dirty and the food was cold rather than warm. Good luck in contacting Agoda.

Pimchanok A.
October 19, 2014
Chaleena is good hotel
I think so hotel is like a home n have to comfortable n' feel easy n' the last one food are delicious

Jirayu P.
October 10, 2014
Food, Location, Service

Tanarat T.
September 25, 2014
Good hotel
Good place for shopping. Location. Staff

September 08, 2014
Home Stay
Free breakfast, lower rate, free WIFI