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Agoda Verified Reviews

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based on 451 reviews
  • Hotel Condition/Cleanliness 5.5
  • Facilities 6.5
  • Location 7.3
  • Room Comfort/Standard 5.9
  • Service 5.9
  • Value for Money 6.4
  • Food/Dining 5.6

7.7 CHONG S.
March 25, 2015
Family Trip
Good location ,near to foods store,value for money

6.7 Louis M.
February 27, 2015
Old hotel
Location, Staff, Price
The Chaleena Hotel is clearly an old and run down hotel which needs a good overhaul. Price is right though so this is why I stayed. The boat stop nearby is really nice to get around town fast and cheap. Would stay again because rooms are old but not dirty, and price OK.

7.3 hassan A.
December 02, 2014
good hotel
all thing good

2.7 DAN T.
United States
October 25, 2014
Poorest of the poor
Location, close to waterway
First they tried to give us a different room than we booked. The rooms were dirty dirty dirty. The air conditioning didn't work. There was hair in the soup at breakfast, the dining area was extremely dirty and the food was cold rather than warm. Good luck in contacting Agoda.

8 Pimchanok A.
October 19, 2014
Chaleena is good hotel
I think so hotel is like a home n have to comfortable n' feel easy n' the last one food are delicious

10 Jirayu P.
October 10, 2014
Food, Location, Service

6 Tanarat T.
September 25, 2014
Good hotel
Good place for shopping. Location. Staff

5.7 THAM S.
September 08, 2014
Home Stay
Free breakfast, lower rate, free WIFI

4.7 Micaiah T.
September 08, 2014
Cheap and functional--can't really complain
Cleanliness, price, hot water
It was alright. Clean and functional, plus I got my room for SGD 30 a night, with breakfast. Our air conditioning was on non-stop even when you pulled the card out of the slot. The only way to switch it off was to flip the main switch by the side. I'd rather have an AC that's always on than one that doesn't work any way. Unfortunately, no free wifi in this hotel. I couldn't expect much from the breakfast either; I pretty much ate the same thing for 5 days. Overall, I appreciated that the hotel itself was clean, and there was hot water in the bathroom. There was really just one helpful staff at the reception; she could speak better English than the rest--because they couldn't even help with the transportation and 'how-to-get-there' questions. Living in a hotel that's at least 10km from the city center, that would've been a big help.

7.7 kharmila B.
August 29, 2014
Far from city
breakfast, staffs, near to night market
Went for a sepak takraw competition. So it was no big issue. Wifi is chargeable, not free. Room is alright, clean. But toilet bowl have issues with the flushing. Very far from city. But there is alot of food places outside and near to one of the night market.