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Recent customer comments

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based on 883 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.0

Peter Y.
January 05, 2016
Really Nice Place
location, hotel stuffs,
I did some research before booking this hotel. A really nice place to stay. Near the BTS. Downstair massage is very famous. Will come to book here again.

Cynthia D.
United States
January 05, 2016
Nice stay near park and shopping
Pool, staff, and spacious accommodations
This hotel is a great choice in Bangkok especially if you need a little more space and if checking out the shopping centers is on your agenda (and it should be in this city). The building seems to be a converted apartment or condo. The hallways are a little shabby and the kitchen is sparce (no dishes?), but the beds are comfy, the room is clean, and the 2 bedroom/2 bath set up with living room was welcome after we had had some tougher traveling weeks before. It is convenient to the sky train, only 1-2 stops from the major shopping areas, and also walking distance to one of the city's largest parks. It is some distance from the river and the palace area, but cab prices are cheap and the staff is always willing to arrange for a pickup. The staff spoke great English and was more than accommodating. The pool is also a very welcome relief from the bustle and heat (although it does close at 8 pm, and was closed for a party one of the nights we were there). There are also some markets, good massage places and restaurants closeby. Overall, a great choice!

Samuel H.
United States
January 05, 2016
Comfortable Choice
Wifi; Comfortable Bed; Location
'Had a quiet, comfortable stay, but the facility is past its prime and could use some renovation. Bathrooms in particular showing their age. But I should emphasize that everything is in working order. The staff was well trained and responsive, though just a smidge less "cordial" than we've experieced elsewhere. Wifi worked fine. 'Didn't have any meals at the hotel so can't comment on the food. Location is good: near Ploen Chit BTS, which is 2 stops from Siam shopping malls area. 'Would probably stay here again when the price is right.

December 27, 2015
Good stay
It's located in a good location and its value for money.
Stay was just for one night, we enjoyed it.

Sally F.
United States
December 23, 2015
Bangkok visit
The hotel is conveniently located near the sky train, food carts and an OTOP store. There are washer and dryers available.
The staff was professional, courteous and helpful.

Lindsay K.
United States
December 15, 2015
Always great to visit Chateau
You are family, they pay attention to the details, they go out of their way to help
I often recommend this place to families and couples. It is near enough to the attractions without being too noisy to relax. I love it.

sukanda S.
December 14, 2015
Perfect room & good location
Large room, clean and good service mind
I really like to stay at this hotel because the room is very huge, clean, bed and pillows were so comfortable. There are seperate closet room, kichen room and the bathroom is a nice size. Nevertherless, just only small thing that I should complain is the shower drian was not draining properly.

December 12, 2015
A really satisfied stay
Friendly staff, room cleanliness and convenient location.
Really thanks to hotel management for room upgraded for our honey moon stay, this was one of unforgettable sweet memories in bangkok. Staff very friendly and nice hotel environment for rest and relax.

Philippe B.
December 08, 2015
great hotel, good price
price, large rooms, staff
Excellent staff, we got upgrade to a large room, can't complain. Great price and location.. rooftop pool is sweet too. Will stay here again.

Tegel W.
December 04, 2015
Very impressive
the poolarea; room size; staff
very relaxing. Loi Krathong Dinner around the pool was great. Good food and very friendly staff. The poolarea in the darkness with this view over Bangkok is breathtaking.