arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 6614 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6614 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.2

Siew C.
Singapore
May 25, 2015
hotel to relax
The breakfast, the staff showing us our room n its near asiatique.
Good but no shuttle bus to the shopping area It's ideal for people who don't like shopping, just relaxing n spreading time with family and loved ones.

Michelle L.
Canada
May 24, 2015
best hotel
clean, friendly staff, location

Jeong H.
South Korea
May 23, 2015
Good view,afriendly Staff, Great breakfast
Good view,afriendly Staff, Great breakfast
We stayed 34th floor. Has good view but room interior doesn't have any style. Breakfast buffet was good. Sadly swimming pool was under construction.

Warit K.
Thailand
May 22, 2015
Nice room Good river view Good dining experience
Nice room Dining variety Nice staff
Nice river view from bedroom and balcony Room condition - large and nice Staff friendly Dinner variety with choice of free flow drinks

Shane O.
United Kingdom
May 21, 2015
Great hotel on the river
River views, room size
Very efficient staff, large comfortable rooms, and great views of the river make this a good place to stay when in Bangkok. Although it's a bit off the tourist track, there's a shuttle boat every half hour to the nearest BTS station, from where you can connect to all of Bangkok. For these reasons I stay here regularly

Magnus R.
Sweden
May 19, 2015
nice pool area
loacation on the river, room view, pool, breakfast
Fantastic. Stayed here before and food always excellent. This time i had indian food for lunch and it was a disaster. The naan bread was hard as a rock. ..old bread microwaved. Tandoori meat was fried far too long so it got chewy. Took me also 5 minutes to get a menu even though one of the staff stood there looking. otherwise a fantastic hotel and will stay here next time as well.

Jethro G.
United Kingdom
May 19, 2015
Good Hotel for Young family
pool/ breakfast and size of suites
like the view down the river

Paul C.
Australia
May 18, 2015
all good
all good
all good

Otto T.
Finland
May 18, 2015
Not 5-star
Staff where friendly except the silver waves restaurant staff.
Over rated hotel was going on big renovations so lounge Bar and pool where closed. The room lacked amneties like shoe shine kit, hairconiditioner and ironing equipment. Minibar fridge was in bad condition as the freezer door was slightly hammas and dripped melting ice to the fridge. There where black stains on the bathroom walls and floor (1519) and some of the closet doors where clearly broken. Staff performance was excelent at the lobby but the silver waves restaurant staff erhe totaly opposite to this. Food in the breakfast buffet was ordinary not good but not bad ether. Not five star establishment but rather 4.

Andrew L.
Australia
May 18, 2015
a very satisfying stay
staff friendliness, breakfast variety, riverside location
overall,very satisfying and highly recommended.