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Excellent 8.7
Based on 6626 reviews

Recent customer comments

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Excellent



based on 6626 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.7
  • Food/Dining 8.2

8.7 Magnus R.
Sweden
May 19, 2015
nice pool area
loacation on the river, room view, pool, breakfast
Fantastic. Stayed here before and food always excellent. This time i had indian food for lunch and it was a disaster. The naan bread was hard as a rock. ..old bread microwaved. Tandoori meat was fried far too long so it got chewy. Took me also 5 minutes to get a menu even though one of the staff stood there looking. otherwise a fantastic hotel and will stay here next time as well.

8 Jethro G.
United Kingdom
May 19, 2015
Good Hotel for Young family
pool/ breakfast and size of suites
like the view down the river

10 Paul C.
Australia
May 18, 2015
all good
all good
all good

6 Otto T.
Finland
May 18, 2015
Not 5-star
Staff where friendly except the silver waves restaurant staff.
Over rated hotel was going on big renovations so lounge Bar and pool where closed. The room lacked amneties like shoe shine kit, hairconiditioner and ironing equipment. Minibar fridge was in bad condition as the freezer door was slightly hammas and dripped melting ice to the fridge. There where black stains on the bathroom walls and floor (1519) and some of the closet doors where clearly broken. Staff performance was excelent at the lobby but the silver waves restaurant staff erhe totaly opposite to this. Food in the breakfast buffet was ordinary not good but not bad ether. Not five star establishment but rather 4.

9.3 Andrew L.
Australia
May 18, 2015
a very satisfying stay
staff friendliness, breakfast variety, riverside location
overall,very satisfying and highly recommended.

8.3 Sophie F.
United Kingdom
May 17, 2015
Great hotel along the river
Clean, helpful staff, large rooms
Stayed at this hotel many times and always found the staff exceptionally polite and helpful. Can walk to Asiatique from the hotel and rooms are large. Great setting along the river and excellent breakfast spread. Good selection of free welcome drinks. Great hotel.

7.3 Peter N.
United Kingdom
May 14, 2015
Pete and sue
room food and staff
No swimming pool Spoilt our holiday to a degree you should inform people on booking you knew the pool was under going maintenance work

9.7 kyungmin K.
South Korea
May 13, 2015
I like this hotel
Nice view, big room and kind staffs
A little bit uncomfortable location but big room and nice balcony

9.3 PRAKASH J.
United Kingdom
May 12, 2015
very comfortable and enjoyable stay
river view,excellent brakfast,good Wi/Fi
very enjoyable stay.no issues

8.3 michael J.
United States
May 12, 2015
cheap location exciting
cheap location exciting
cheap location exciting