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Excellent 8.7
Based on 6711 reviews

Recent customer comments

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Excellent



based on 6711 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.2

Paul C.
Australia
May 18, 2015
all good
all good
all good

Otto T.
Finland
May 18, 2015
Not 5-star
Staff where friendly except the silver waves restaurant staff.
Over rated hotel was going on big renovations so lounge Bar and pool where closed. The room lacked amneties like shoe shine kit, hairconiditioner and ironing equipment. Minibar fridge was in bad condition as the freezer door was slightly hammas and dripped melting ice to the fridge. There where black stains on the bathroom walls and floor (1519) and some of the closet doors where clearly broken. Staff performance was excelent at the lobby but the silver waves restaurant staff erhe totaly opposite to this. Food in the breakfast buffet was ordinary not good but not bad ether. Not five star establishment but rather 4.

Andrew L.
Australia
May 18, 2015
a very satisfying stay
staff friendliness, breakfast variety, riverside location
overall,very satisfying and highly recommended.

Sophie F.
United Kingdom
May 17, 2015
Great hotel along the river
Clean, helpful staff, large rooms
Stayed at this hotel many times and always found the staff exceptionally polite and helpful. Can walk to Asiatique from the hotel and rooms are large. Great setting along the river and excellent breakfast spread. Good selection of free welcome drinks. Great hotel.

Peter N.
United Kingdom
May 14, 2015
Pete and sue
room food and staff
No swimming pool Spoilt our holiday to a degree you should inform people on booking you knew the pool was under going maintenance work

kyungmin K.
South Korea
May 13, 2015
I like this hotel
Nice view, big room and kind staffs
A little bit uncomfortable location but big room and nice balcony

PRAKASH J.
United Kingdom
May 12, 2015
very comfortable and enjoyable stay
river view,excellent brakfast,good Wi/Fi
very enjoyable stay.no issues

michael J.
United States
May 12, 2015
cheap location exciting
cheap location exciting
cheap location exciting

Juthaporn K.
Thailand
May 12, 2015
Near City center / Good location / Luxury hotel
Near City center / Good location / Luxury hotel
Near City center / Good location / Luxury hotel

courtney C.
United States
May 11, 2015
First time in Bangkok
Extremely helpful staff, beautiful resort grounds and spacious rooms. Oh and great breakfast!
Wonderful! We have nothing to complain about. The room was perfect as well as the location of the resort and the staff were super friendly.