arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 6611 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6611 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.7
  • Food/Dining 8.2

9.3 Alecia S.
United States
January 02, 2015
Great experience
Very clean, staff incredibly helpful. Great value, good location. Would stay here again.
Great experience, would stay here again.

9.7 Gretchen D.
United States
January 01, 2015
Amazing staff
Suites, staff and breakfast
We had a small issue and had to change rooms and they upgraded my family. We were so impressed we will tell everyone to come here. It is a great place on the river with a great breakfast too! Highly recommend.

9.7 Gretchen D.
United States
January 01, 2015
Fabulous for everyone
Room, staff and breakfast
We live in Thailand and am sad we've never stayed here. The suites are great for families, the breakfast is great and the staff is amazing! There is a small playground next to the hotel and close to Asiatique.

9.3 CHON Y.
Hong Kong
December 31, 2014
quiet but good location
The location is good, not as busy as area like Siam but still very convenient. The staff was very supportive and friendly. The shuttle boat service is excellent.
The staff is very friendly and kind. They upgrade us in a suite at no extra cost as no double bedroom available. The free shuttle boat service is excellent which makes access of BTS station become very easy. Only wondering why why the water temperature of the outdoor pool was a bit cool even though the temp outside was close to 30deg C. Overall this hotel is definitely worth to stay.

9 Battuul B.
Mongolia
December 31, 2014
Good location and condition.
Clean, comfortable and professional

8.7 PAIBOON A.
Thailand
December 31, 2014
good view and location
location view room
Good

9.3 Danilo L.
Philippines
December 30, 2014
A blast in Bangkok
Food, location and room

9 Wilbert B.
Philippines
December 30, 2014
Best Value for Money!
excellent location, good food, spacious room,
Perfect location! Ferry is just a few steps from the lobby. Tourist spots, bargain shops, train station are just minutes away. We love the kid-friendly pool, the spacious room and the buffet!

10 Wipawan K.
Thailand
December 30, 2014
Beautiful Hotel
Location / Space / View / Pool
Location was great and the room is very big. The view of the river was amazing as well. The staff there are very friendly and very helpful.

7.7 Chia W.
Taiwan
December 30, 2014
Value for Money
Not too expensive, nice shuttle boat, great views.
It's good value for money if we consider it as a 5-star hotel, but there were some things lacking such as not enough trash cans and only 1 tissue paper box. The bath tub has some cracks in it that's not fixed. Also, we were told we used the mini bar and took 2 water and 1 beer on the first night at the check out when we did not use anything at all from the fridge. A hair comb went missing as well but we did not bother reporting cause it's just a comb.