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Excellent 8.7
Based on 6606 reviews

Agoda Verified Reviews

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based on 6606 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.2

9.6 EI K.
June 20, 2016
Recommended Hotel
Amazing view from my river view room,spacious room,satisfied with everything during my stay and will be back to this hotel again soon.

7.6 Alex W.
United Kingdom
June 19, 2016
It's ok, but not really a quality 5 star hotel
The staff and service were very good. Breakfast was ok, as was the pool. The rooms while very large and spacious were not really equivalent to other 5 star hotels. But you get what you pay for. The location is not perfect, but you can take a river taxi to the tourist areas which actually is a nice way to travel once or twice. Lots of delicious local Thai food can be found around the hotel , this was the best part. There is actually a company that conducts a food tour in this area.

6 MAN N.
Hong Kong
June 18, 2016
Helpful staff
The staff is helpful, breakfast quite good but next side of the hotel is in constructing

9.2 Marcus W.
United States
June 18, 2016
Great time with my family
The service was top notch. I am really impressed with the professional nature of the staff.

9.6 Peter C.
United Kingdom
June 17, 2016
Great place to stay for a place and then take in the delights of Bangkok Staff ever so helpful and facilities spot on Shame about the building site next door but a small price to pay

8 David H.
United Kingdom
June 16, 2016
Chatrium Stay
The Chatrium is a good hotel - The location is good but can be difficult to get to from the airport- Most of the staff are helpful- The Boats never run to time- so gave up on those and chose to take taxis- Red taxis are sub standard - always go for Green and yellow-which are rejistered and well lloked after. Had meal at the Chinese restaurant on the first night- Wasn't impressive because they had limited selection - Also had lunch at poolside- Pool very impressive- food good - Room spacious,but outlook was limited due to major works being carried out nearby -

8 Kam Y.
Hong Kong
June 15, 2016
very good river view, staff very nice!
room very big, very nice river view, staff very nice and helpful, great size swimming pool;they send a bidthday cake to my wife even we didn't ask for it, very good touch! the cooking smell is spoiling the breakfast mood at top floor, while in the lobby bar is better but table is too close to each other, may be the resturant is under renovation; shuttle boat is ok, even sometime it take 15-20 min to wait but it can connect to BTS and Asiatique and most of the hotel next to the river.

8.8 INKYU L.
South Korea
June 14, 2016
river view is very good
I am very satisfied with the kindness of all the staff members and cleanliness of the room! wonderful river view and swimming pool:)

10 Kitti S.
June 14, 2016
Good location by the river
Great service , excellent location... My relaxed place in Bangkok.

10 Christian K.
June 13, 2016
Beautiful staff Perfect position
My 4 year old daughter and I stayed for 8 nights in a riverview suite and absolutely loved it. Although the rooms are showing a little age I have no negatives to speak of. The staff were delightful, attentive, welcoming, informative and just lovely. We absolutely loved the 3 pools, the room service, proximity to Asiatique and the free shuttle boat to the train. We were very sad to leave and hope to be back again soon.