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Very good 7.4
Based on 3734 reviews

Recent customer comments

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Very good



based on 3734 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 5.9
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

WONG Y.
Malaysia
February 14, 2016
Cozy room
This is my first time staying in Citin Pratunam, the located is just so close to the Pratunam Market where you can get to buy cheap clothes. We stayed here for 3 nights. Room is clean and cozy. Phraya thai BTS is about 15mins way away. Hotel is about 15 mins to Platinum mall, 7-11 just opposite hotel lobby, there are push carts and street stalls about along the streets to the hotel. The helpful staff in this hotel never failed to help us. Would definitely love to come back and stay in this hotel again, and also recommend it to my friends.

Ruey C.
Malaysia
February 13, 2016
location near city, quite clean, a lot food at night
location near city, quite clean, a lot food at night

Geraldine B.
Malaysia
February 11, 2016
slow check out
the check out process time is a little too long

Jeslin L.
Singapore
February 03, 2016
Nice place good location
Cleanliness, comfort, convenience
It was good. Location was good. Good massage good food nearby. Walking distance to shopping Malls

Suet C.
Malaysia
February 02, 2016
not value for money (not recommended)
Old hotel, hotel room smells musty, Uncomfortable bed (hard as a rock with spring direct contact with your back), The shower in the bathroom was hardly manageable due to alot of hot water than cold water, bad sound proof. You can definitely get a better hotel with this price. The only good thing is surrounded with all the street foods and night market, nothing else.

YAU C.
Malaysia
January 30, 2016
Very good service for lobby
Nice location
Very best

TAY W.
Singapore
January 29, 2016
Great stay. good service
Awesome service from their staff as usual. Place and room is getting run down. Need to more maintenance. Location is one of the factor I choose Citin. Great street food and near wholesale market. Will visit again.

TAY W.
Singapore
January 29, 2016
5th stay with Citin
Awesome service from their staff as usual. Place and room is getting run down. Need to do more maintenance. Location is one of the factor I choose Citin. Great street food and near wholesale market. Will visit again.

Jolene H.
Singapore
January 29, 2016
Old Hotel but in prime location
location, price
I've stayed numerous times at Citin, in fact for all of my Bangkok trips thus far. The hotel is starting to feel old, with worn out furniture especially the beds. The mattreses are soft and sinking in the middle, and the bathroom does not have enough hooks/bar for clothes/towels. The stand for holding the shampoo/bath gel is broken and not repaired. They now have a deposit policy of 1,000 baht despite booking through Agoda.com, and this will be refunded upon check-out if there's no damage to the room. So please report any abnormaly immediately after check-in to prevent paying for any lost/damaged items. My friend stained the bedsheets with ice-cream and the hotel wanted to charge us for dry-clean service. We felt they could have tried washing it first before imposing such charges upon us. The manager on duty eventually waived it off, but it was a bad experience for us over such charges. The good thing about the hotel is the staff are friendly and helpful, and of course not forgetting the excellent location being so near the airport rail. You get what you pay for, and for a 3-star no frills hotel, I would still think the price is reasonable.

Gladys O.
Singapore
January 27, 2016
Accessible location
It is conveniently located at Pratunam area but may not easy for people who has never been to Pratunam area before. It is located at almost the end of the street and it is not very easily spotted. The walls were not sound proof and we could hear people walking and talking along the corridor. Overall was okay.