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Recent customer comments

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Very good

based on 3993 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.8
  • Staff Performance 7.4
  • Value for Money 7.9
  • Food/Dining 6.7

7.3 Kindamura S.
February 28, 2011
free round trip transfer to airport was good
there is thai massage available 24 hr for 30 baht which was good.
this hotel is not really near the airport, it's at least a 15-20 min drive & located in a very remote area, nothing open at night time. we had a couple of hours at night to look around, took a taxi about 5 min drive to the main road there was a night market open which sell food, drinks, clothes, bags, accessories & shoes which is very cheap, i recommend it!

8 Jonathon S.
United States
February 27, 2011
very nice hotel with good service
very large rooms with a bathtub
This is a very comfortable hotel for transfers, and getting rid of jet lag before going any further whether traveling or going to the city. The staff is willing to help you with any traveling needs you may have. The rooms are very nice, and 4 star quality. You can use the luggage storage there also. They are very good about picking up at the airport and dropping off.

8 Jonathon S.
United States
February 27, 2011
good place to stop over and regroup
It is very clean and quiet
WE love to stop here before going on with our journey or into town. The hotel is very helpful in getting you to where you need to go. The food is very lousy. They don't ever seems to get good cooks to work there. But they have a convenience store and microwave. Also there is a grocery store across the street. Otherwise the hotel is good place to stay.

9 Justin E.
United Kingdom
February 27, 2011
High Quality, Great Price
Modern styling - clean minimal but classy rooms
Overnight stay to link to flight so needed to be near bangkok airport. Had a smooth, trouble free transfer to and from the airport. Didn't have time to try food. Room good size, clean modern, nice styling and balcony. Got room and transfer for about £20. Great value for money and would consider using again.

6.7 Pieter B.
February 27, 2011
Big rooms at good location
Big room
They should organize pick-up at the airport better. It took me after reporting at the meeting point 1 hour to get to the hotel. Other people that arrived later were transported earlier. In 1 hour I am also in Bangkok. The signal of the Wifi is only strong at the door of the room or in the hallway. In the room very week. The breakfast was good. Please note that transport to the airport is only every whole hour.

7 Judith B.
South Africa
February 27, 2011
Clean and comfortable hotel with good service.
Close to airport for overnight stay and transfer back and forth a huge bonus.
I had an overnight stay at the Convenient Grand Hotel in between connecting flights. I found the airport transfer a huge relief, making it so much easier to arrive quickly. The staff were friendly and helpful. The food in the restuarant was reasonably priced and tasty and the included breakfast very satisfactory. The room was clean and comfortable even though not highly decorated. The bathroom was adequate. The TV only had thai channels/thai language which could worry some, but for me not a huge problem. Overall, I had a pleasant stay.

10 Renate W.
United States
February 26, 2011
Great Hotel with free shuttle to the airport
Huge rooms, quiet location, very convenient shuttle service to the airport which is about 15 min away
A very nice hotel that is very convenient to the airport. It is out in the country, so not much to see nearby. There is a nice Wat within walking distance along the canal. The resturaunt has good service and good food, we had the best phad thai there.

7.7 Kevin Y.
February 26, 2011
Good location, great price.
Close to the airport. Free airport transfer
Stayed here overnight because we had an early morning flight and wanted something close to the airport. The free airport transfer was great.

6.7 valerie P.
United Kingdom
February 26, 2011
basic hotel, good for overnight stay
early breakfast available
Our booking included a free transfer to and from the airport, which was ideal as we landed at 2100 hours. We eventually found the hotel rep, but he did not have us on his list of passengers. We quickly sorted out the problem, but because the transfer was for passengers of more than one flight, we had to wait for nearly an hour until we were all assembled. The journey seemed to take ages to get to the hotel, it didn't seem very convenient at the time! We travelled through one way systems and busy Bangkok streets to find the hotel which was situated on the airport perimeter. The morning transfer took a fraction of the time, maybe it was the one way system.The room was clean and basic, ok for an overnight stay only.

6.7 zhang Q.
February 25, 2011
good service
good service .free bus to airport
far far from the city and difficult to find .can't shopping . and need to pay the high speed way when you want to buy sth . we went there 1st . :( for ready to go by flight ,it is good choice . valued free buffet ! bad : can't cooking water in room .have to take hot water in lobby !!!