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Recent customer comments

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Very good



based on 3993 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 7.8
  • Staff Performance 7.4
  • Value for Money 7.9
  • Food/Dining 6.7

5.2 Nina B.
Denmark
February 22, 2016
Nice staff
We had been looking forward to a swimmingpool, hoveder the pool did not look inviting nor clean

5.7 GARY L.
United Kingdom
February 13, 2016
Convenient Grand Hotel, Bangkok, Thailand
Close to airport, room is cheap
Emperor Suite room booked. Room was not ready when we checked in at 16:30. Room is large, apart from that nothing special. Close to airport, about 15-20mins drive.

8 CHAWALIT T.
Thailand
January 15, 2016
Good near business location
Good near business location
Good near business location

6 Mah H.
Singapore
March 13, 2016
good location
good location

8 Mariia S.
Ukraine
January 17, 2016
its ok to stay one night between flights
the room is big and clean, but aircon works bad and the whole place is nit very good. But they have nice pool)

6 Erlend E.
Norway
December 16, 2015
Staff is not good
Big rooms
Staff told me it was 20 mins at 7am in the morning. It was 50 mins cause of the traffic. Almost lost my plane cause of the staff told me wrong. When you work at a airport hotel you have to know wether there are rush our traffic or not in the morning

5.7 mani J.
Malaysia
December 12, 2015
Nil
Nil
Nil

8 willie L.
Japan
May 07, 2016
Good location
Great Staff

8 CHAWALIT T.
Thailand
September 24, 2015
Good Clean Near airport
Good Clean Near airport
Good Clean Near airport

7.3 Ampika B.
Thailand
October 12, 2015
Nice stop before the flight
Cleanliness, friendly staff, Airport shuttle every hour
We stopped by the hotel before catching the early flight in September. The hotel is a bit far from the airport and we had bad traffic on the main road before getting to the hotel. However, it is manageable to figure out the location by a cab at night and the traffic in the morning is pretty smooth. The staffs are friendly and the room is surprisingly clean for the old hotel.