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2015
Excellent 8.3
Based on 2370 reviews

Agoda Verified Reviews

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Excellent



based on 2370 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 8.5
  • Staff Performance 8.5
  • Value for Money 8.1
  • Food/Dining 7.7

6 Bee T.
Singapore
June 20, 2016
Overall stay ok but areas to improve
We arrived hotel after 2pm and room was not ready and we had to wait for an hr. We didnt wait as we had not taken lunch yet. My husband n girl went back to hotel around 5pm. There was a confusion as the staff didnt record my credit card in system though she had swipe it. This staff is new in her job.Hence the new staff who took over the case kept requesting for credit card which my husband unable to produce as the card was mine. While staff trying to get this matter resolved, they were not able to deliver luggages to our room after much waiting. My husband went to conceirge to pick up luggages on his own and complained of slow service. Subsequently he realised that they couldnt handle his request as there was a big group of tourists came. Probably hotel is understaff and the new ones are not experienced. Hope the hotel mgt will look into it. We had breakfast for our 3 night stay. Generally food is ok with varieties but more cater towards Caucasians. Get to Chitlom BTS or Grand Hyatt or Amarin Plaza within 5 to 10mins or can take free tuk tuk offers by hotel. it might be better to walk if there is heavy traffic jam. Location is not very idea if you prefer less walking after much shoppings.

8.8 Kok T.
Malaysia
June 16, 2016
Good Location, Clean Hotel, Nice Breakfast
It was my first time stayed in Marriott Bangkok, satisfied with the cleanliness of the hotel. As it may a bit far to BTS, walking under hot sun for about 10min with sweat shirt. There was really less taxi entered to this alley and waited more than 30min during departure.

9.6 Seng G.
Singapore
June 12, 2016
Polite,Clean and excellent service
The staffs at Courtyard is polite throughout my stayed.Room and Hotel premises are well housekeeping and clean.Also service at Momo Cafe impressed me.

9.2 Evelyn C.
Singapore
June 11, 2016
Beyond Expectations!
We spent 4 nights at the Courtyard by Marriott. Very pleased and impressed with the overall service. Check-in staff was v pleasant and set a wonderful first impression. Concierge was helpful & efficient. Despite the busy breakfast crowd, restaurant staff were most polite and hospitable. Nice rooms - clean and spacious. Would be perfect if there was a bathtub. Will definitely recommend this hotel!

9.2 LEE X.
Malaysia
June 06, 2016
Very nice and comfortable
Good stay at here for 4 nights....only the way back from chit lom station have to take about 10mins walk back to hotel..overall is quite satisfied

8.8 Lam T.
Portugal
May 31, 2016
Nice staff, breakfast & location
Staffs are helpful, breakfast is good. As Courtyard located at the end of an alley, it away from noisy but it is still close to serveral shopping malls!

10 Yi Y.
Singapore
May 30, 2016
Couples Trip
Hotel is very clean, the staff there is very helpful and friendly! Hotel also provides Tuk Tuk service to nearby shopping center next to the sky walk. Recommended for couples to stay there during your trip!

7.6 Chong U.
Singapore
May 30, 2016
Feedback
Great hotel but crowded with tourist crowd, esp during breakfast.

6.8 Nga Y.
Hong Kong
May 27, 2016
Good
Nil

8.8 Marc R.
Canada
May 23, 2016
very good staff & cleanliness
could improve frequency/number of tuktuk shuttles to BTS