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2015
Excellent 8.5
Based on 2323 reviews

Recent customer comments

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Excellent



based on 2323 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.3

Yu-Gin S.
Singapore
July 19, 2015
Dusit Thani: No Longer a Class Act
Proximity to second tier shopping street Silom Road
Dusit used to be a better hotel. Our stay was a disappointment from the moment my wife & I checked-in. Front office staff inexplicably registered only one of us as occupying the room. We discovered this hours later when we were unable to use the hotel WiFi which was linked to the number of guests occupying a room. When asked, front office staff fervently denied the mistake and played it down as a minor inconvenience. Hotel room was in poor repair -- key bedroom lights were out of order. Alas we needed ambient at night as the front desk had granted our paid upgrade to a Deluxe room and put us into an obviously old and tired room overlooking aircon cooling towers. The featured Thai themed buffet dinner was a disappointment. Food, especially the Japanese selection, was not properly prepared, and this showed up only when consumed. Maybe we should have taken the cute from the complete absence of any other customers - a universal warning sign of bad food. Dusit had an F&B promo promising a Bt500 rebate -- restaurant staff & front office staff at a loss to explain details of the signage prominently displayed on their service counters. We could attribute this overall experience to another Amazing Thailand episode. But at the vaunted Dusit Thani? I think not.

MYINT M.
Myanmar
July 19, 2015
Very good location in Bangkok , Near By MRT, BTS,
Very pleasant

Eric M.
Canada
July 19, 2015
Excellent location and elegant surroundings.
Location close to Silom Complex and near to BTS. Staff were friendly and facilities excellent.

guo N.
Singapore
July 14, 2015
Good service
Service food and clean p
Good perfect

chayoung K.
South Korea
July 14, 2015
nice location with luxury lobby & reception
nice location with luxury lobby & reception
nice location with luxury lobby & reception

Kamal D.
India
July 09, 2015
good hotel
cannot describe
nice hotel will go there again

Johannes G.
Indonesia
July 06, 2015
Great Hotel in Bangkok
Great Service, Great Location and Competitive Rate
It was great. Front desk staff are nice and efficient. Check in and check out were very fast and efficient. Room was clean. Location is great, in the intersection of MRT and BTS lines.

Kevin B.
United Kingdom
July 05, 2015
Dusit at its best
Great location, helpful staff at the club lounge and good breakfast
Excellent and very enjoyable as always.

Nirav H.
Singapore
July 03, 2015
Thumbs up
Location, location, location
Comfortable

wong T.
Hong Kong
July 03, 2015
Nice hotel
the location is good
I study at the old wing. There is stain on the stainless steel bath facilities to due the ageing. Hope the hotel could upgrade the old wing. Nice hotel with good location