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Excellent 8.3
Based on 2716 reviews

Recent customer comments

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based on 2716 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.7

7.7 Dr. L.
United States
October 26, 2015
Location. location, location
location, concierge, location
Charged me almost Bht4000 for a five hour extension on my last day of a two week stay. Bathroom was small and its fixtures were old, noisy, and difficult to turn. There was no shower; bathtub was small and awkward/dangerous in which to take a shower. Concierge was great as was the maid. Meals were generally geared toward the Japanese; although the staff in the breakfast area were gracious and timely. The location made the hotel; there is no way it is a five star hotel after staying there for three years in a row.

7.3 Leonard F.
October 18, 2015
One time stay hotel
Location, Convenience
The hotel check in takes you to 3 star feel. Front desk staff are friendly but lack experience. Took me 20 minutes to get my check in organised. The rooms were bare although it was large. The amenities are cheap. The room on the 41 offered a great view of Bangkok and was the only consolation. Overall the the feel of a 5 star was non-existant. It will be a one time stay hotel for me and for any discerning traveller.

October 15, 2015
Great location but still overpriced
Great location, good services
We stayed in the deluxe room. The room was spacious but pretty old and quite overpriced. The best thing about this hotel is location. It's very convenient to take BTS especially while it's rainning heavily.

8 Peter S.
United States
October 12, 2015
Good location but not 5-Star
Fine, enjoyed my stay

8.7 Michael W.
United States
October 10, 2015
don't get there early
location, room amenities and size
great place to stay when you need to be in that part of town. getting in on an international red-eye ... well, being charged another 2500 bhat for early check-in isn't really fare when your total hours in the room are under 24, but that is mentioned; I thought the hotel might play a bit more FAIR with that FARE, but when you need a quick power nap, what is 2500 bhat?

October 08, 2015
Good Feeling
Good Location, Kindly, Facility
Generally it is a good impression. You may notice that it is worrisome. Performance of bathroom equipment (faucet, soap stand) has deteriorated. This is a negative impression as equipment five-star hotel. I think that it is sufficient to repair even little by little.

October 05, 2015
nice location
nice location clean and nice service

7.7 Dickman Y.
Hong Kong
October 02, 2015
May go again the Hotel in Bangkok
Connect with BTS and large shopping malls
The Hotel connects to the BTS station. There are two large shopping malls downstairs. The varieties of the breakfast are acceptable, not too many but enough. Room size is relatively large but the setting is a little bit old fashion. The bath water is too hot or cold, very difficult to set the right temperature. By the way, the hotel location is excellent and value for Money.

10 Thai V.
September 26, 2015
Centrally located in Sukhumvit road
Friendly staff. Good breakfast. Spacious room.

8.3 Ow H.
September 26, 2015
Cleanliness, Location & Friendly Staff
This is our 6th stay and standards is almost the same on each visit. Friendly and efficient reception, housekeeping, breakfast chef. Room and public areas always clean and very pleasant. Decor getting older and needs some brightening up (especially the sofas - sinks in) but overall still good. Will be back to stay in October.