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Excellent 8.2
Based on 5197 reviews

Verified traveler reviews

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Excellent



based on 5197 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.3
  • Food/Dining 7.5

Tzuchi C.
Taiwan
October 12, 2015
Location
Location, great staffs, comfortable rooms.

xu S.
China
October 12, 2015
happy stay
staff perforance, location, cleaness

Lim Y.
Singapore
October 09, 2015
Stay Experience
The breakfast.
Customer service could be improved. (ie, we could not ask for extra bottles of complimentary plain water. Per room only 2 bottles if not chargable). To offer shuttle service to nearby malls (ie, Platinum, MBK) Staff shortage at massage (ie, requested massage for both of us, but she was down with 1 person manning the counter, can only 1 at a time. eventually we left) Room aircon was noisy. Need to fully maintained. Kitchenette at suite was old and need replacement. (ie old cabinets)

SHEILA J.
Australia
October 07, 2015
Great location
Location, STAFF,VIEWS
We had a pleasant stay, the breakfast selection was very good and the staff were great

Lindsay E.
Canada
October 06, 2015
Very basic hotel in a good location
location, pool, cheap
I booked this hotel last minute because it was cheap and it is in a good location near the BTS station. The rooms are not very comfortable and are quite basic.

Yi K.
Singapore
October 06, 2015
Overall pleasant except for rude shock at checkout
Clean, Family Suite is spacious, Location good as next to BTS
Generally pleasant stay except for rude shock at checkout. Family suit was spacious and the living room was good for group of friends to gather at night. Reception staff service was not exceptional. I had difficulties connecting to the tourist SIM card and tried to get some help but the staff didn't try to help and instead connected my phone to the hotel WIFI and told me it works now. What really spoiled the experience was the rude shock we had at checkout. We were told there was a missing alarm clock and we had to pay 400 baht (S$16/-) for it. FIRSTLY, there was no inventory check when we checked in. So how do they prove there was an alarm clock in the suite to begin with? SECONDLY, this was a 2 bedroom suite, and only one of the rooms had an alarm clock. The second bedroom DID NOT have an alarm clock and we only relied on our phones for alarm and time. THIRDLY, fine if you want to charge us, but to charge 400 baht for a cheap plastic alarm clock is outrageous and makes me feel that they are out to cheat me. Why would I want to keep a cheap alarm clock and pay a ridiculous price? A pity that they insisted we pay the penalty. I would not come back, and would hesitate to recommend this hotel.

Floresita G.
Philippines
October 03, 2015
Super like location while in Bangkok!
location, walking distance to shopping areas, commercial areas outside the hotel
Comfortable and pleasant stay

DAVID C.
France
October 01, 2015
At Evergreen as at home !
All is OK !
As usually, people very nice from bottom to top. Really great hotel. I feel at home everytime I come back to Bangkok.

Kamal C.
India
October 01, 2015
great to be back
homely helpful staff location
comfortable and great

Lee L.
Malaysia
October 01, 2015
Overall is satisfied. Just the room abit old.
The location is convenient. The staffs are friendly. The breakfast is good.
Spacious and comfortable