Fraser Suites Urbana Sathorn Hotel, Bangkok

1. Location is not too convenient. Especially you have to walk at least 10 to 15 mins., provided with a 20-step staircase flyover you have to walk across the street in order to get to the nearest BTS station (Sala Daeong). Imagine it's very difficult for people carrying a baby stroller. 2. One-off 3 in 1 coffee, tea bags and sugar condiments. When I ask for a refill, I was told that I would have to "pay" to get more...it's my first time to hear that. I asked the staff if they give the same amount for people who stay for one day or for one week? They don't quite understand what I meant. Finally, they sent up some refills, and told me next time I would have to pay! 3. The front desk staff kept pushing you to reserve their hotel contracted van to go to the airport on your check out date, the very first minute after you check in to their hotel. They will tell you it usually costs 1,800Baht for the ride but they will give you a discount for 1,600B if you can book now. Luckily, I did some research and finally booked a van from Siam Paragon Shopping Center Travel Service Counter. It cost me only 1,200B from hotel to airport. In conclusion, it's worth your money to get to stay at a very decent big two bedroom suite, but you may want to consider whether you want to walk so long to the BTS station, and some other issues. Or you would rather stay at Chilom or Siam where it's within walking distance to go to all places, whtout riding up so many staircases (no elevator provided).

This hotel is good for the money per night. Other hotels around the same price are most likely not as centrally located and the rooms are not that large. We had a massive 2 bedroom apartment with a washing machine. It was great for 3-4 people at the price.

Fraser Suites is just not as good as it used to be. I have stayed there over 15 times, and come regularly about every 6-8 weeks, They dont even recognise me or say welcome back. The service on a whole has started to go downhill. In this econimic crisis, for 40$ more I suggest people stay at the Metroplitan, just two hotels away. Exceptional service and worth the extra money. The upkeep of the building is starting to diminish, like more Thai hotels. When they are new they are beautiful, but then as the months and years progress, they tend to get shabbier and shabbier. I am finding this the case with Fraser. I have stayed there more than 15 times. Probably wont go back. The breakfast is really terrible, coffee is bad and the selection never changes.