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Fraser Suites Urbana Sathorn Hotel, Bangkok

Fraser Suites Urbana Sathorn Hotel, Bangkok
Rating:

Number of rooms: 153

Location: Silom / Sathorn

Address: 55 South Sathorn Road, Tungmahamek, Bangkok, Thailand

Customer Reviews

Comfortable stay Guest Rating: 8.7

yi-hsing S.

Taiwan

Business Traveler

Date of Stay: 17 Dec 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Luxurious decoration of suite room makes a comfortable and cheerful stay! Not much I can complain as most of facilities and amenities are well established and provided.

Actually counter staffs are not too warm. Perhaps it is because I am simply a short stay customer. Nevertheless, I don't quite concern of it.

Location is good. Facility is good. Reception is fair. F & B is good. Decoration is good. In sum, it is a good experience to stay here and just match my not-so-tight business trip schedule this time. Especially good for vacation spending tourists and couples. Next time I will bring family together to stay here to enjoy the vacations!

Sightseeing/Attractions Tip : 5~10 minutes walk to Silom Rd. (Paphong night market & BTS Sala Daeng station & Silom MRT station); 10 minutes walk to Lumpini park. Without walk by foot to mass transportation system, only way out is by taxi.

Fraser Suites Urbana Sathorn Hotel Guest Rating: 8

hong C.

Singapore

Business Traveler

Date of Stay: 10 Dec 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

Clean Hotel - Both room and environment. Great Location - Close to Silom Area Friendly Staff

Lack of F&B Choices No Air conditioning on common lift lobbies

Fraser Suites Urbana Sathorn Hotel is a wonderful hotel to stay in overall. Apart from the nice deco both in the room and the common areas, the place is clean and comfortable. Customer service staff are friendly and will attend to you promptly and politely. However, the restaurant in the hotel lobby isn't much of a plus factor. But if that's not a big concern for you - Mcdonald's are just a phone call away, the hotel offers comfort and convenience, something that most travelers will want.

Fraser Suites Urbana Bangkok Guest Rating: 6.3

lorraine Y.

Australia

Family with young children

Date of Stay: 08 Oct 2009

 Value for Money: 6/10
 Location: 4/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

new & modern. nice lighting. suites well equipped. prompt service. good security. OK price.

location - out of actions. very tiny beds in twin-bed bedrooms, only 3-foot wide. housekeeper didn't replenish sachets in coffee/tea tray.

If you are a first-timer in bangkok, or you plan for a resort style of holiday, this may not be the ideal hotel. If you are here for longer stay, business assignment, (this hotel is close to the CBD) or you already know Bangkok fairly well, this hotel is a recommended choice. I do like Fraser's line of hotels. Next time I visit Bangkok, I plan to stay at Fraser Suites Sukhumvit.

Good Accomodation to Stay Guest Rating: 9

harish S.

India

Family with older children

Date of Stay: 29 Sep 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

The Size and Flexibility

None I can see...

Good rooms, world class facilities...

great hotel but poor communication Guest Rating: 8.3

lisa S.

Other

Date of Stay: 27 Aug 2009

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

the room was spot on! the facilities were excellent, pool, gym, breakfast. staff were friendly, especially the breakfast staff, but were overall unhelpful.

staff not only need to be able to understand English that is being spoken to them but to respond in English.

There Exist Better Choices Guest Rating: 6

yu W.

Hong Kong

Other

Date of Stay: 12 Aug 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Twin beds in the second bedroom which is not common in other serviced apartments.

Design not as stylish as other renowned serviced apartments in Bangkok.

We stayed in Room 803 which is a 2-bedroom suite. One of the speakers of the audio system in the sitting room was not working, so did the air-con of the second bedroom. The rain shower in the bathroom of the master bedroom was pouring very weak water. The interior design of the room was just okay. The only attraction was the infinity pool while the sauna was not on service during our visit.

Fraser Suites Urbana Sathorn Guest Rating: 10

issei S.

Japan

Family with young children

Date of Stay: 05 Aug 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Spacious and hospitable.

None

Friendly for a family with small children. We felt really comfortable to stay. Our chindren enjoyed to stay the place for three days.

Fraser Suites Urbana Sathorn - Worth Your Money Guest Rating: 6

chan Y.

Family with young children

Date of Stay: 31 May 2009

 Value for Money: 8/10
 Location: 2/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 4/10

1. Very very spacious and well-equipped two bedroom suite, at a very very reasonable price. 2. Very nice and stylish designed swimming pool. 3. It's complimentary to have four bottles of water everyday and along with 4 cans of soda being served in the fridge. 4. There's a five-star Thai restaurant right next store called Baan Khanitha and it's just within 1 minute walk (many Bangkok Guide books talk about this restaurant). 5. Very suitable for family travel.

No free broadband service, which many other hotels already offer; inconvenient location; unfriendly front desk staff; not too tasty breakfast, not too helpful security guards (won't help you with carrying shopping bags, baby stroller etc.)

1. Location is not too convenient. Especially you have to walk at least 10 to 15 mins., provided with a 20-step staircase flyover you have to walk across the street in order to get to the nearest BTS station (Sala Daeong). Imagine it's very difficult for people carrying a baby stroller. 2. One-off 3 in 1 coffee, tea bags and sugar condiments. When I ask for a refill, I was told that I would have to "pay" to get more...it's my first time to hear that. I asked the staff if they give the same amount for people who stay for one day or for one week? They don't quite understand what I meant. Finally, they sent up some refills, and told me next time I would have to pay! 3. The front desk staff kept pushing you to reserve their hotel contracted van to go to the airport on your check out date, the very first minute after you check in to their hotel. They will tell you it usually costs 1,800Baht for the ride but they will give you a discount for 1,600B if you can book now. Luckily, I did some research and finally booked a van from Siam Paragon Shopping Center Travel Service Counter. It cost me only 1,200B from hotel to airport. In conclusion, it's worth your money to get to stay at a very decent big two bedroom suite, but you may want to consider whether you want to walk so long to the BTS station, and some other issues. Or you would rather stay at Chilom or Siam where it's within walking distance to go to all places, whtout riding up so many staircases (no elevator provided).

Value for money Guest Rating: 7

christopher W.

Australia

Other

Date of Stay: 25 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 2/10

Large rooms, many with a view

Breakfast is pretty terrible

This hotel is good for the money per night. Other hotels around the same price are most likely not as centrally located and the rooms are not that large. We had a massive 2 bedroom apartment with a washing machine. It was great for 3-4 people at the price.

Nightlife Tip : Close to Silom Soi 4 and lots of bars and clubs, walking distance

Not as good as before Guest Rating: 5.7

christopher W.

Australia

Business Traveler

Date of Stay: 24 May 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 2/10

It is in Sathorn and close to Silom and reasonably close to the sky train. There are good restaurants around, ie "Eat Me", "Vertigo", "Cyan" and taxis are always available. Pool is good, but getting worn.

The upkeep of the building is starting to diminish, like more Thai hotels. When they are new they are beautiful, but then as the months and years progress, they tend to get shabbier and shabbier. I am finding this the case with Fraser. I have stayed there more than 15 times. Probably wont go back. The breakfast is really terrible, coffee is bad and the selection never changes.

Fraser Suites is just not as good as it used to be. I have stayed there over 15 times, and come regularly about every 6-8 weeks, They dont even recognise me or say welcome back. The service on a whole has started to go downhill. In this econimic crisis, for 40$ more I suggest people stay at the Metroplitan, just two hotels away. Exceptional service and worth the extra money. The upkeep of the building is starting to diminish, like more Thai hotels. When they are new they are beautiful, but then as the months and years progress, they tend to get shabbier and shabbier. I am finding this the case with Fraser. I have stayed there more than 15 times. Probably wont go back. The breakfast is really terrible, coffee is bad and the selection never changes.

Restaurant Tip : Eat Me off Soi convent is a great restaurant

fraser suites Guest Rating: 8

simon A.

United Kingdom

Family with older children

Date of Stay: 29 Apr 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

A really modern contempary hotel fantastic pool and great big beds and modern clean furniture

Breakfast was below standard for this hotel star rating stayed in 3 star and had a wider choice.Also it is very formal although the staff are friendly there are too many and it can feel a bit over powering when about 4 or 5 come to open the door to the restaurant and your the only one in there this hotel would suite business people as it is to formal for just relaxing after a day out in bangkok.

This hotel is modern contempary furnished to a very high standard the showers and bathrooms are also very modern and spotless flatscreen tv's in every room a modern kichen area with every apliance you need dinning table computer desk the pool area is fantastic double sun loungers.

Nightlife Tip : If you come out the hotel turn right walk for about 5 mins there is a great night bazar market and drink and food till midnight also 10 mins walk over the bridge past the hospital brings you to pat pong you can also get the skytrain here to many locations very handy in the rush hour traffic.

Good size room and good rate Guest Rating: 7

danny Y.

Taiwan

Family with young children

Date of Stay: 25 Apr 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Huge space. 10 to 15 mins walk to Sala Deng BTS station. Nice swimming pool. Has a washer and dryer in the room.

Not much service. Lack of amenities.

The room size is pretty good. The rate is very cheap right now because of the situation in Bangkok. Definitely a good value for the money. Would be nice if they have a manual for the washer/dryer. No 24 hr. room service.

Value for the moeny Guest Rating: 6

christopher W.

Australia

Other

Date of Stay: 15 Mar 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 2/10

Great location

The free breakfast is so so

Fraser Suites is a good deal for the money, The front staff are not overly friendly or entirely pleasant. I had been there a few times before and they (the same people) don;t seem to recognise me as repeat customer. The parking lot attendant did and he was very helpful in getting me a cab. The room was clean, and it was good to have a washing machine. The views from the rooms are generally great and the pool is beautiful.

Restaurant Tip : The Bua restaurant is on Soi Convent and it has very good and very cheap Thai food.

Nice exterior and feels like home! Guest Rating: 7.3

raymond H.

United Kingdom

Couple

Date of Stay: 11 Jan 2009

 Value for Money: 10/10
 Location: 4/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 4/10

- Good brand name - Good interior, esp bathroom and lightings - Free newspaper daily and breakfast

- Lifts were kind of confusing, didnt know which one goes to which floor - Check in/out were slow - Breakfast didnt have much choices - Location not good, no BTS around, and taxi drivers didnt hear about this hotel before

All in all, good value and it's pretty new. Didnt try out the gym/swimming facilities. I would recommend this hotel if the price doesnt go up that much. Afterall, Frasers' products are great! The shuttle bus provided in the apartment is just for early morning or evening time for businessmen, not for tourist, so guys! beware of that..and even though u have a hotel name and address card in thai, the drivers just didnt know. So i told the cab driver it's next to sukuothai hotel, they will know where!

Nice rooms at affordable prices Guest Rating: 8.3

andrew C.

United Kingdom

Couple

Date of Stay: 11 Jan 2009

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Good location. Nice and clean rooms.

Can't think of any.

Stay there for only one night so I can't say much about it. What I can say is that the rooms look great and seems new. The rooms was also sparkling clean when we checked in.

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