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Very good 7.9
Based on 4740 reviews

Recent customer comments

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Very good



based on 4740 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.6

Joanna O.
Switzerland
March 18, 2014
perfectly located, attentive staff, fair price
staff efforts to serve guest, comfort and cleanliness
hotel is ideally located on Silom Road near major attractions; very attentive management and Staff from reception to house keeping; modern and spacious rooms with all you will wish to have; wide range and tasty breakfast; efforts to make guests' stay as pleasant and vonvenient as possible; state of pool on roof calls for a freshing up

Christopher H.
United Kingdom
March 18, 2014
enjoyable, comfortable room with nice pool
comfortable room, nice swimming pool, nice breakfast
nice room, i had the deluxe.i asked for room on high floor, it was near the wi fi router in hall, so i had good strong wi fi.room was large with big double bed, writing desk.two seater sofa..bathroom was surrounded by glass and had bath and seperate shower..it was a very comfortable room..close to sky train, chong nonsi bts..nice pool on the roof..enjoyable stay.

Christopher H.
United Kingdom
March 18, 2014
very comfortable room
room,swimming pool, breakfast
hotel is near chong nonsi bts, ten minute walk to hotel.staff are helpfull and efficient.i stayed in the deluxe room which is large.has big double bed, 2 seater setee.the bathroom is surrounded by glass with bath and seperate shower, there is also a writing desk and leather chair.very comfortable room and was a good price.swimming pool is very nice and on the roof.will stay again

Raky C.
United Kingdom
March 13, 2014
Very clean hotel with great service from the hotel
Clean rooms, quiet but central location, great buffet breakfast
My family stayed at Furama Silom twice, once when we arrived to Bangkok and then we did Phuket and Chiang Mai and then came back to get our flight home. The rooms were very clean, they always were happy to give extra towels, pillows and bottled water for our 4 year old son (turned 5 on holiday) who shared our bed. I did ask if the windows looking from the bathroom into the bedroom would be a problem but they said there were blinds so I thought fine. However no lock and you can still see through the gaps so a lack of privacy there. The hotel kindly looked after our luggage free of charge. They were always happy to help. I did get annoyed when they said they would charge for ice for bumping his head on the pool edge - slippery surface and no sign by the pool to say so. Then they realised the matter and gave us free ice. Plus 2 of the management came to see our son and that was a kind touch. One more negative was I ordered room service and they got it wrong even though I read the order back, missed one item which they rectified and made a dish hot even though I specifically said not to. It wouldn't have mattered but as I mentioned to them we had to order and eat quickly to get our flight back to the UK. However overall this is an excellent hotel, great buffet breakfast, great service from the staff.

Joel T.
Singapore
March 13, 2014
Furama silom
Comfortable clean classy!
Overslept and missed my breakfast. Pity that management was not flexible to change it to a lunch for me. Comfortable rooms and attentive staff nonetheless.

Martin S.
Seychelles
March 12, 2014
taxi meter furama
excellent location, close to sky train, comfortable rooms
the former tower inn/unico grande has been taken over by the renowned furama chain and given a thorough makeover. being a regular guest of this house for many years i'm pleased with the upgrade. however, there was one point which hit my nerve and i will elaborate on it in the following: having visited thailand time and again i've learned a vital lesson: don't try to save money when hiring a taxi. be concerned about your safety first. this is why i've always chosen tower inn's house service for transportation. so on the day of my departure i purchased a ticket at furama's taxi counter. i told the lady that i needed a big car for my 32 kg suitcase. i was somewhat puzzled when she charged my only 500 bath. i expected a fee of around 800 bath or more. at pick-up time an old shabby toyota taxi meter arrived in front of the lobby. they said this was my lift to the airport. as there was no time left to engage in an argument with the furama guys i boarded that miserable car in protest. inside, it was impossible to buckle up since part of the belt system was missing. the trunk was to small for my suitcase. when talking to the driver i learned that furama gives him 400 bath for the service, holding back 100 bath or 20 percent. had i hired a taxi meter myself i would have paid about 250 bath plus 75 bath for the tollway. i know these drivers: they belong to bangkok's have-nots and desperately strive to make as many rides as possible. their driving style is accordingly: speeding, tailgating, dangerous passing and so on. i felt totally unsafe. and my driver was unable to drop me off at suvarnabhumi's royal orchid entrance reserved for first and business class passengers of thai. furama silom not only cheats its guests with this practice. it also ignores their safety and makes money off the back of bangkok's underprivileged. this policy is irresponsible, unethical and damaging to furama's reputation. it has to be corrected.

mitsuya S.
Japan
March 12, 2014
old
stuff very friendly
internet is poor, shower also nogood. scurity is no good. stuff is excellent

roy C.
United Kingdom
March 10, 2014
Very nice hotel and nice staff
Staff, Food, Location
Enjoyed my stay at the Furama hotel the executive room was very nice The superior room was looking a bit tired but still ok

Ryandall L.
Singapore
March 07, 2014
Comfortable and conveniently located
location, comfort, price
Was very good, room was large and very comfortable. views of city were very nice and the hotel was nice and clean and in an ideal location, in the city but away from the noise of the central shopping area

Debbie L.
Philippines
March 07, 2014
Enjoyable stay
Location, attentiveness of staff, breakfast included
We enjoyed staying at Furama Silom Hotel. All staff were attentive and helpful. Strategic location, near shopping area and nightlife. We will definitely go back in this hotel.