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Recent customer comments

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Excellent



based on 5074 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 6.9

Tapio L.
Finland
April 26, 2015
Good location. Very good staff. Very helpful.
Staff, location, room
I enjoyed my stay. I will go again.

Natcha Y.
Thailand
April 25, 2015
active staffs , good location , cleanliness
active staffs, nice location, not expensive

Viance S.
Singapore
April 24, 2015
Please maintain previous standard
Location, location, location
Compared to my previous stay, the present stay at the hotel was not as welcoming. Somehow, whenever I approached their staff for assistance, the staff never fail to "tell" me that I'm disturbing them. They are only short of showing me the "DO NOT DISTURB" sign.

Jack T.
Singapore
April 24, 2015
Value for money
Friendliness, privacy, cleanliness
Loved the environmental-consciousness of this hotel. Highly recommended.

kevin N.
United States
April 24, 2015
Hard to find. Nice decoration.
Warm welcome, decoration, service
Upon arrival, the front desk team was great, check in was easy but the front desk staff couldn't speak English well at all. It was hard for us to understand what he said. We got a warm welcome with a drink while waiting to check in. One thing we didn't understand why they asked for Departure card when check in? None of the hotel that we stay in Bangkok or other country asks for Departure card at all. We asked but the receptionist unable to answer our question. The room was nice decoration. We had been impressed the modern, nice decoration. We stayed in the 6th floor in the main building. We didn't get the best view. There was mold in the bathroom. We couldn't find the location of pool and gym and the staff didn't tell us when check in. We found out from other guest that gym and pool located in the other building ugh The location of the hotel is extremely hard to find. We walked from BTS station and asked total of 5 local people and none of them know. While we feel comfortable to stay inside the room but we hate it when step outside our room because every time we go outside, the hallway and elevator (so slow), we feel uncomfortable because it was HOT. There wasn't any air condition in the hallway or inside the elevator. Not enough light in the hallway. It was dark.

Lim B.
Singapore
April 22, 2015
Glow trinity Silom
Staff warmness, in-room service
Not too bad

marshall C.
United States
April 22, 2015
Good Hotel, within walking distance...
Close to Train, Close to Nightlife, Clean room
I enjoyed my stay at the hotel, my girlfriend requires a clean room and bathroom so it met her standards. While the hotel worked for me, just make sure you are ok with the location, as some may want to be closer to main attractions, but it's Bangkok, it's easy to get around everywhere. I would stay again.

Jonathan N.
United States
April 21, 2015
The bell boy cheated me with taxi money
Location
The stay was comfortable until the last day. I left hotel at 4 am April 17, the receptionist instruct the bell guy to grab a taxi. He insisted I wait inside hotel. When is come back he told me 500 Barth (I have been going to bkk for years and always pay 400 Barth) I tipped him 50 Barth to help me with one piece of luggage. Once I got to taxi, I asked the taxi how come he charged 500 Barth instead of normal rate of 400. The taxi driver told me that the bell boy told him 500 Barth and he took 100 Barth commission ... This is cheating and very dishonest... I hope the supervisor at GLOW will let him go or discipline him in the fullest extend... If I ever come back and still see that guy there, I will never stay at that hotel again. He is a middle age bell boy in his late 40 or more

wanjung W.
Taiwan
April 20, 2015
The 2nd floor that I stayed fill of bad smell
good location, convenience transit, reasonable price

jamie L.
United Kingdom
April 20, 2015
Good location for Silom
Friendly staff eaxy check in and clean rooms