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2015
Very good 7.7
Based on 7883 reviews

Recent customer comments

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Very good



based on 7883 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 7.3

Lynda M.
United Kingdom
January 13, 2014
Fantastic location, lovely hotel!
Location, comfort, helpful staff
We had a great welcome, early check in, and a lovely room. It must have been a self catering suite at some point, and although the kitchen facilities are not in use now it does give you a fabulously large lounge dining area. The tv can be turned to watch either in the lounge or bedroom. There are tea making facilities, and all the extras you would expect in a large hotel room. Bathroom was large and had both a bath and a walk in shower. Bed was huge and very comfortable. The location was excellent, walk out of the door turn right and you have a large shopping centre with food hall almost next door, and Central World/Siam Centre within five/ten minutes walk. Turn left and there is a large electronics store on several floors when you want a change. There are two sky train stops within walking distance, you can take the train to or from the airport at very little cost, and also a train to the river to pick up the tourist ferry which will take you directly to the bigger tourist sites such as the Royal Palace. The staff were very friendly and helpful, and the room was great! I would not hesitate to recommend this hotel to anyone wishing to stay in Bangkok.

Alberto M.
Australia
January 13, 2014
Value for money
Staff breakfast and location
Very Good.staff were great nothing a problem.breakfast was 8 out of 10. bed was firm and comfortable.carpets and chairs in the room had a few stains.that was the only thing wrong.all in all good.

Sebastian A.
Australia
January 12, 2014
Average
Location, close to shops and restaurants
Average"...................."...............................

Kingkamol T.
Thailand
January 11, 2014
Large room,very clean, best service, good location
Good location for shopping and night life in Bangkok
It's very comfortable with many facilitties and good location.

Susanna O.
Malaysia
January 11, 2014
Strategic location but not friendly staff
Location, Wifi In Room and Larger size of room
The hotel is very strategically located and is convenient to shop and return to the room for a breather. However, hotel staff are not a friendly lot. Some do not smile during the check in and check out process. Wifi is complimentary in the room. Room furnishings are not the latest so may be a little dissapointing for some who are looking for something more as it is after a higher star rating hotel.It is almost impossible to get an extension of hours on the check out day unless you are willing to pay the often exorbitant and inconsistent pricing given by the staff when asked.

Zyn T.
Singapore
January 11, 2014
fantastic
convenient, spacious, accessible
great stay. superb location, definitely recommended as it's very near shopping areas

Eling T.
Singapore
January 11, 2014
close to shopping areas
Location, staff were polite, big rooms
The location of hotel was superb, however, the lighting of the room was dim. I personally would prefer bright white lighting as compared to the dim yellow lighting in the room. I had a pleasant stay, though I would try other hotels in the Pratunam area to get a sense of comparison before deciding if I would come back to Grand Diamond again.

Ang Y.
Singapore
January 11, 2014
Everything went well
Big Room, Good service, Good staffs
Everything went well except that they can try to upgrade their internet,too slow.

Chan Y.
Malaysia
January 10, 2014
Conveniet, Clean, Friendly
Convenient, Clean, Friendly
Convenient to platinum mall, Clean room, Friendly staffs

Kai O.
Singapore
January 10, 2014
Good.
Breakfast, convenience to shopping area and friendly doormen.
Everything was good except for a little difficulty in communicating with some of the receptionist. The doormen's service were very good. Love the room concept (apartment) and the breakfast was the best thing of the hotel.