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Very good 7.7
Based on 7915 reviews

Recent customer comments

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Very good

based on 7915 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3

karen L. from Singapore
Stayed 4 nights in December 2013
good location , but power trip in one of the room
location , big room , value for money
Location was great, good for shopper like me who can just bring the stuff back to room after shopping at platinum. However, the room we stayed in 1407 had a power trip everytime we showered ( suspected miggt be the heater prob) . A lot of power points also are not working in that room. Luckily the staff allowed us to change room and the problem did not occur then. Generally, the room is quite clean and comfortable.
Reviewed December 22, 2013

Feby V. from Indonesia
Families with older children
Stayed one night in December 2013
Clean family hotel and very comfortable room
Clean, comfortable, near from shopping place
Im very likey because the room is very comfortable for family stay
Reviewed December 22, 2013

Melody K. from Singapore
Families with older children
Stayed 2 nights in November 2013
comfortable stay
clean room, wifi and good location
It was a great stay overall! Strategically located jus beside platinum mall and opposite pratumnam market :) Although hotel is a bit old, my room is very clean. however, they could do with better staff.
Reviewed December 22, 2013

Ting C. from Singapore
Families with young children
Stayed 3 nights in December 2013
Location is superb but hotel feel rather old
Location, Location and Location!
Customer service was rather slow, took them so long just to change a light bulb and finally the hotel manager came in suit to change personally after many calls. But location is fantastic, can just shop and then walk back to hotel, unload purchase and continue the shopping spree!
Reviewed December 22, 2013

Yue C. from Singapore
Stayed 3 nights in November 2013
Superb location
Location, location, location
Overall I was satisfied with my stay, especially for the price paid. It's not for the fussy. I would probably return once the renovations to the hotel is complete.
Reviewed December 21, 2013

AZIZAH S. from Singapore
Families with older children
Stayed 3 nights in December 2013
Shop shop shop!
Next to pratunam wholesale shopping, large cheap suites and near to halal food.
There's halal menu for in room dining but don't bother. You can walk down to several Halal restaurants near baiyoke hotels. The hotel have their own mall and just next to pratunam mall. Remember the mall close early til 8pm. Nearest mrt train would be Rachathewi station- turn left after exit hotel and just walk straight. And there's free wifi for two devices!
Reviewed December 21, 2013

Teck O. from Singapore
Families with older children
Stayed 3 nights in December 2013
Good and affordable
1. Comfortable and large room to put in extra bed for a family of three. 2. Conveniently located next to shopping mall and near sky train station. 3. Not far from the airport
It was a good experience. The staff were friendly and helpful. The breakfast was reasonably good except that the spread of food remained the same for a few days without any changes. It would be good to change the menu slightly every two or three days.
Reviewed December 20, 2013

Pauline C. from Singapore
Families with young children
Stayed 2 nights in December 2013
Grand Diamond Suites Hotel
location, size, location
Hotel staff aren't exactly the friendliest around.
Reviewed December 20, 2013

Lingli C. from China
Business travelers
Stayed one night in November 2013
clean, easy to shopping
easy to shopping, close to city, clean
Reviewed December 19, 2013

Yap L. from Singapore
Families with young children
Stayed 3 nights in December 2013
Superb family Hotel
Accessible to shopping mall, Staffs are very friendly, Location is superb. My family enjoy the stay a lot as the staffs are very friendly especially the tour angency that are found in this hotel. Thei
Reviewed December 19, 2013